https://community.ruckuswireless.com/t5/ZoneDirector/Captive-Portal-Zone-Director-version-9-9-1-0-build-31/m-p/4724#M624 The captive portal does not open when I log in to the guest profile since the update to version 9.9.1.0 build 31. Our users must manually enter the IP address of captive portal to authenticate. when I restore the factory settings, the active portal starts automatically. Thank you help me solve this problem. Wed, 26 Oct 2016 08:46:25 GMT anas_mgh 2016-10-26T08:46:25Z https://community.ruckuswireless.com/t5/ZoneDirector/Captive-Portal-Zone-Director-version-9-9-1-0-build-31/m-p/4724#M624 The captive portal does not open when I log in to the guest profile since the update to version 9.9.1.0 build 31. Our users must manually enter the IP address of captive portal to authenticate. when I restore the factory settings, the active portal starts automatically. Thank you help me solve this problem. Wed, 26 Oct 2016 08:46:25 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Captive-Portal-Zone-Director-version-9-9-1-0-build-31/m-p/4724#M624 anas_mgh 2016-10-26T08:46:25Z https://community.ruckuswireless.com/t5/ZoneDirector/Captive-Portal-Zone-Director-version-9-9-1-0-build-31/m-p/4725#M625 What version did you upgrade from?&nbsp; Did it work before?<BR /><BR /> Did you say that you did a factory default, and re-created the WLAN and now it's working? Wed, 26 Oct 2016 18:13:24 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Captive-Portal-Zone-Director-version-9-9-1-0-build-31/m-p/4725#M625 michael_brado 2016-10-26T18:13:24Z