topic Re: ZD 1200 System settings and Event logs disappear in ZoneDirector

ZD 1200 System settings and Event logs disappear

nay_lin_tun — Wed, 08 Sep 2021 04:44:26 GMT

Dear all,

A few days ago, I configured 2xZD1200 system settings( name, IP addresses,mgmt interface,vlan, etc...) and done smart redundancy as well. And today when I log in to ZD, I see no data in system settings and cannot view events, logs tabs too. It keeps showing me "loading" status and cannot see any event/logs.The strange thing is all APs association, WLAN configurations are working properly and I can seamlessly login to both ZD with pre-configured IP addresses and mgmt VLAN.I am newbiee to Ruckus and please help me guys.

Re: ZD 1200 System settings and Event logs disappear

network_admini3 — Wed, 08 Sep 2021 16:47:23 GMT

I have the same problem too, restart both controller cannot solve the problem. I also try to upgrade the firmware but it do nothing after "check" the image file. It seems that the data cannot be loaded to the web interface because I can find the data via ssh login.
My firmware version is 10.4.1.0 build 257.

Re: ZD 1200 System settings and Event logs disappear

network_admini3 — Wed, 08 Sep 2021 17:24:42 GMT

@network_administrator_0228bc

It seems that is the browser problem. It happen in Chrome and Edge browser but it works normally in Firefox browser.

Re: ZD 1200 System settings and Event logs disappear

nay_lin_tun — Fri, 10 Sep 2021 01:55:34 GMT

@network_administrator_0228bc

Thanks for your tip, mate. I will try with other browsers and let you know.

Re: ZD 1200 System settings and Event logs disappear

aaron_cannon — Mon, 13 Sep 2021 13:48:10 GMT

Thanks for the tip, using Firefox worked for me.