topic Re: Captive portal problems in ZoneDirector

Captive portal problems

anas_baayou — Mon, 25 Mar 2019 10:48:37 GMT

The captive portal does not appear automatically when the user opens the browser, most devices show an SSL warning, ok i don't have a problem with SSL warning but on some devices when the user tries to skip it or click "I Accept the risk" the page reloads the warning instead of opening up the Captive Portal, it should be noted that this problem occurs regardless of browser.

The following browsers were tested:

Firefox
Chrome
Opera
Edge

The tests were run on 8 "windows 10" and "Linux Ubuntu" devices, the problem only occurred on windows devices.

Keywords: Ruckus ZoneDirector 1200, Captive Portal, Issue.

Re: Captive portal problems

michael_brado — Mon, 25 Mar 2019 18:15:34 GMT

The URL of the browser homepage must be reachable. If you have no Internet access for example, www.yahoo.com will not get the return TCP SYN-ACK for us to "hijack" and open a Guest page.

Re: Captive portal problems

anas_baayou — Mon, 25 Mar 2019 19:22:53 GMT

Thanks for your concern dear,

actually, the captive portal is using for authentication to access the internet without login user cannot reach any website

Re: Captive portal problems

anas_baayou — Tue, 26 Mar 2019 08:27:03 GMT

Hint: there is no problem with the guest portal,
the problem just with a captive portal where I am using a local database for authentication.

Re: Captive portal problems

anas_baayou — Tue, 26 Mar 2019 08:48:36 GMT

screenshot for different browsers,
Hint: same browsers sometimes work well in different laptops.