https://community.ruckuswireless.com/t5/ZoneDirector/Zero-IT-and-dpsk-configuration-issue/m-p/26550#M5237 This document may help: <BR /><BR /> <A href="http://theruckusroom.typepad.com/files/byod-with-ruckus-0712-3.pdf" rel="nofollow">http://theruckusroom.typepad.com/file...</A> <BR /><BR /> Can you upload a screenshot of your WLAN configuration? (blur or mask any sensitive info). Also provide more detail like <BR /><BR /> I CAN connect to the provisioning WLAN <BR /> I CANT download the app to my phone <BR /> ... <BR /> etc <BR /><BR /> There are several configuration steps required for success. Are you connecting first to the provisioning WLAN? From there, you should get an option to download the provisioning app to the phone. Without that app getting installed, you won't connect. <BR /><BR /> Also make sure you are using a broadcast (not hidden) SSID. For reasons not yet clear, Zero-IT doesn't work in that situation. Thu, 12 Dec 2013 02:24:21 GMT keith_redfield 2013-12-12T02:24:21Z https://community.ruckuswireless.com/t5/ZoneDirector/Zero-IT-and-dpsk-configuration-issue/m-p/26549#M5236 Someone configured the zonecontrooler 1106 to work with Zero-IT Activation and the Iphone? <BR /> I follow the manual release 9.6 but I am not able to connect to this Wlan <BR /> thanks <BR /> Giuseppe Wed, 11 Dec 2013 13:21:47 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Zero-IT-and-dpsk-configuration-issue/m-p/26549#M5236 giuseppe_montan 2013-12-11T13:21:47Z https://community.ruckuswireless.com/t5/ZoneDirector/Zero-IT-and-dpsk-configuration-issue/m-p/26550#M5237 This document may help: <BR /><BR /> <A href="http://theruckusroom.typepad.com/files/byod-with-ruckus-0712-3.pdf" rel="nofollow">http://theruckusroom.typepad.com/file...</A> <BR /><BR /> Can you upload a screenshot of your WLAN configuration? (blur or mask any sensitive info). Also provide more detail like <BR /><BR /> I CAN connect to the provisioning WLAN <BR /> I CANT download the app to my phone <BR /> ... <BR /> etc <BR /><BR /> There are several configuration steps required for success. Are you connecting first to the provisioning WLAN? From there, you should get an option to download the provisioning app to the phone. Without that app getting installed, you won't connect. <BR /><BR /> Also make sure you are using a broadcast (not hidden) SSID. For reasons not yet clear, Zero-IT doesn't work in that situation. Thu, 12 Dec 2013 02:24:21 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Zero-IT-and-dpsk-configuration-issue/m-p/26550#M5237 keith_redfield 2013-12-12T02:24:21Z