https://community.ruckuswireless.com/t5/ZoneDirector/Zone-Director-3000-GUI-Access-Error/m-p/25089#M5025 <P style="margin: 0;">When I upgraded my ZD earlier from 10.1.2.0.251 to 10.1.2.0.318, everything works fine after a reboot. However, after an hour, when I try to access my ZD again, I got this error in the browser.</P> <P style="margin: 0;"></P> <P style="margin: 0;"><span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_6059bdba488e00666c6d0ae2_169721fb88b19f883821f1a9df86731f_Capture-98428dfb-7db0-443d-8e07-08a81a23baf5-1829659897.JPG"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/2183i4FA03DD8D7A43DE0/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_6059bdba488e00666c6d0ae2_169721fb88b19f883821f1a9df86731f_Capture-98428dfb-7db0-443d-8e07-08a81a23baf5-1829659897.JPG" alt="Image_ images_messages_6059bdba488e00666c6d0ae2_169721fb88b19f883821f1a9df86731f_Capture-98428dfb-7db0-443d-8e07-08a81a23baf5-1829659897.JPG" /></span></P> <P style="margin: 0;">I've tried using a different browsers and rebooting it again to no avail. I've also tried this step via SSH:</P> <P style="margin: 0;">Ruckus&gt; enable<BR />Ruckus# config<BR />Ruckus (config)# certificate<BR />Ruckus (config-certificate)# restore</P> <P style="margin: 0;"></P> <P style="margin: 0;">Still can't get to access it, though the APs works fine. Have anyone encountered this issue?</P> Tue, 23 Mar 2021 10:06:50 GMT dave_rivera 2021-03-23T10:06:50Z https://community.ruckuswireless.com/t5/ZoneDirector/Zone-Director-3000-GUI-Access-Error/m-p/25089#M5025 <P style="margin: 0;">When I upgraded my ZD earlier from 10.1.2.0.251 to 10.1.2.0.318, everything works fine after a reboot. However, after an hour, when I try to access my ZD again, I got this error in the browser.</P> <P style="margin: 0;"></P> <P style="margin: 0;"><span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_6059bdba488e00666c6d0ae2_169721fb88b19f883821f1a9df86731f_Capture-98428dfb-7db0-443d-8e07-08a81a23baf5-1829659897.JPG"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/2183i4FA03DD8D7A43DE0/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_6059bdba488e00666c6d0ae2_169721fb88b19f883821f1a9df86731f_Capture-98428dfb-7db0-443d-8e07-08a81a23baf5-1829659897.JPG" alt="Image_ images_messages_6059bdba488e00666c6d0ae2_169721fb88b19f883821f1a9df86731f_Capture-98428dfb-7db0-443d-8e07-08a81a23baf5-1829659897.JPG" /></span></P> <P style="margin: 0;">I've tried using a different browsers and rebooting it again to no avail. I've also tried this step via SSH:</P> <P style="margin: 0;">Ruckus&gt; enable<BR />Ruckus# config<BR />Ruckus (config)# certificate<BR />Ruckus (config-certificate)# restore</P> <P style="margin: 0;"></P> <P style="margin: 0;">Still can't get to access it, though the APs works fine. Have anyone encountered this issue?</P> Tue, 23 Mar 2021 10:06:50 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Zone-Director-3000-GUI-Access-Error/m-p/25089#M5025 dave_rivera 2021-03-23T10:06:50Z https://community.ruckuswireless.com/t5/ZoneDirector/Zone-Director-3000-GUI-Access-Error/m-p/25090#M5026 <P style="margin: 0;">Hi Dave,</P> <P style="margin: 0;"></P> <P style="margin: 0;">This is related to certificate.</P> <P style="margin: 0;"></P> <P style="margin: 0;">Was there any CA signed cert/wildcard cert installed on this ZD?</P> <P style="margin: 0;"></P> <P style="margin: 0;">Certificate restore should fix this but if it still not fixing it, please open a support case.</P> Tue, 23 Mar 2021 21:05:55 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Zone-Director-3000-GUI-Access-Error/m-p/25090#M5026 syamantakomer 2021-03-23T21:05:55Z