topic Re: Zd1200 guest access url redirection not working on recent android version in ZoneDirector

Zd1200 guest access url redirection not working on recent android version

jee_hin_wong — Sat, 01 Oct 2016 15:49:20 GMT

Hi guys, I'm having issue while deploying this to customer site whereby ZD1200 having problem on guest access url redirection on a new android firmware.
The setup :
Guest access ssid with no authentication method. Customer just want to redirect to their webpage once guest connected to the ssid.

I use my Samsung note 5 with android 6.0 firmware, connect to the guest ssid, and there is a pop up showing ruckus icon with the word redirecting, after few seconds the pop up close down automatically and no page redirect. When I check monitor wireless client on zone director, I'm in authorized mode. I try deauthorized myself and reconnect to the guest ssid and still the same result. I tried with different Samsung device with same android firmware and the same thing happen.

I've then found an oppo phone with color os to test the same guest ssid, and it works fine. The pop up didn't shut down and redirected to customer web page

Other than that, everything works fine too when I connect to guest ssid using Apple devices.

Please help..

Re: Zd1200 guest access url redirection not working on recent android version

michael_brado — Mon, 03 Oct 2016 16:26:12 GMT

Please open a ticket with Tech Support for deeper investigation.

Re: Zd1200 guest access url redirection not working on recent android version

juan_perea — Mon, 16 Oct 2017 20:04:58 GMT

i am having the same issue

Re: Zd1200 guest access url redirection not working on recent android version

igor_tunakin — Fri, 27 Oct 2017 10:35:29 GMT

Hi guys, i have the same same problem on guest access redirection.
I have tested this feature with some mobile devices:

Huaway P10 lite / Android 7.0 / works
Samsung Glaxy A3 2016 / Android 7.0 / no
Huaway P10 / Android 7.0 / works
Huaway P7 / Android 5.1.1 / works
Honor 6c / Android 6.0 / works
Samsung Glaxy S4 / Android 4.4 / works
Nokia 606 / Windows Phone 8.1 / no

The ZD SW versin is 9.13.3.0 build 41