topic Guestpass email shows from address as Ruckus ZoneDirector in ZoneDirector

Guestpass email shows from address as Ruckus ZoneDirector

chuck_aaker — Fri, 17 Jul 2015 11:40:07 GMT

Guestpass email shows from address as Ruckus ZoneDirector <name@domain.com. I can change the name@domain.com, but can I change the Ruckus ZoneDirector portion of the address to something else? If so where is this done?

Re: Guestpass email shows from address as Ruckus ZoneDirector

monnat_systems — Sat, 18 Jul 2015 07:34:04 GMT

chuck.

if ZD is sending those emails then please change it from ZD GUI -- configure -- systems -- Email server

Re: Guestpass email shows from address as Ruckus ZoneDirector

monnat_systems — Sat, 18 Jul 2015 07:36:21 GMT

looking at current design, you CANNOT change display name however can change email address from which email is being sent...

Re: Guestpass email shows from address as Ruckus ZoneDirector

chuck_aaker — Sun, 19 Jul 2015 12:13:24 GMT

The e-mail from address I changed when I configured the Guest, I just think you should be able to change the display name or at least strip it off. I know that security through obfuscation is not secure, but why would anyone allow the showing of what you have in a secure(?) environment?

Re: Guestpass email shows from address as Ruckus ZoneDirector

michael_brado — Mon, 20 Jul 2015 21:58:57 GMT

Hi Chuck,
I invite you to post your Idea, for our product marketing team to receive and consider.

Re: Guestpass email shows from address as Ruckus ZoneDirector

chuck_aaker — Tue, 21 Jul 2015 11:34:53 GMT

I would like to be able to change the label Ruckus ZoneDirector sent with the Guest e-mail that shows

From Ruckus ZoneDirector <Guest@domain.com>

to something that doesn't show what type of device it is, even though when the user receives the e-mail, users could assume what the device is. If I could change it to something like HelpDesk Phone# <Guest@domain.com> that would be helpful

Re: Guestpass email shows from address as Ruckus ZoneDirector

cristian_salce1 — Fri, 07 Aug 2015 18:20:43 GMT

I also need this. In general the whole guest pass customer experiance should be able to be modified. English is not the ony language used in the whole world ... 🙂

Re: Guestpass email shows from address as Ruckus ZoneDirector

michael_brado — Fri, 07 Aug 2015 18:33:37 GMT

When greater customization is desired, the HotSpot solution offers your login page and authentication server, over Ruckus provided Guest Access.

Re: Guestpass email shows from address as Ruckus ZoneDirector

cristian_salce1 — Sat, 08 Aug 2015 19:08:08 GMT

I understand that i could go to an external hotspot solution but the internal solution is perfect for enterprise sites except for the fact that we cant change the text in the windows.. seems to me that this would be a welcome option for those of us that do not have english speakers as our users......

Re: Guestpass email shows from address as Ruckus ZoneDirector

carlo_poggiarel — Mon, 22 Aug 2016 10:06:56 GMT

Hi all, any update about the option to change the displayed name on email sent to guest users?

Thanks

Re: Guestpass email shows from address as Ruckus ZoneDirector

guilherme_possa — Tue, 20 Dec 2016 12:07:38 GMT

I also need this... i will wait for...
thanks

Re: Guestpass email shows from address as Ruckus ZoneDirector

carlo_poggiarel — Tue, 20 Dec 2016 12:39:23 GMT

It seems that that option is still available on Smartzone only. 🙂

Re: Guestpass email shows from address as Ruckus ZoneDirector

0711 — Wed, 16 May 2018 11:46:52 GMT

Need this one too. A shame this is not yet able to be customised.