https://community.ruckuswireless.com/t5/ZoneDirector/Alarm-Settings-on-ZD3050-Firmware-9-6-1-0-build-15/m-p/3964#M417 Check the DNS settings on the ZoneDirector - it may be having trouble resolving your SMTP server. Mon, 06 Jan 2014 16:34:21 GMT keith_redfield 2014-01-06T16:34:21Z https://community.ruckuswireless.com/t5/ZoneDirector/Alarm-Settings-on-ZD3050-Firmware-9-6-1-0-build-15/m-p/3962#M415 When setting up the email notification, I cannot get the SMTP setting to work. I have tried many email accounts all fail when doing test. I have checked router to make sure nothing is blocking port SMTP port and router is not the problem. I am Network ADMIN for ISP and we have double checked everything. Has anyone else had a problem getting this to work? Mon, 06 Jan 2014 16:14:01 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Alarm-Settings-on-ZD3050-Firmware-9-6-1-0-build-15/m-p/3962#M415 brian_bingham 2014-01-06T16:14:01Z https://community.ruckuswireless.com/t5/ZoneDirector/Alarm-Settings-on-ZD3050-Firmware-9-6-1-0-build-15/m-p/3963#M416 Last Month when i set this up I was able to get this to work with same settings. The olny thing different was a firmware upgrade. <BR /><BR /> This is what the email said last month when I got it working... <BR /><BR /> "An alarm 'testing alarm' was triggered. <BR /><BR /> Details: <BR /> This is an alarm test." Mon, 06 Jan 2014 16:19:48 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Alarm-Settings-on-ZD3050-Firmware-9-6-1-0-build-15/m-p/3963#M416 brian_bingham 2014-01-06T16:19:48Z https://community.ruckuswireless.com/t5/ZoneDirector/Alarm-Settings-on-ZD3050-Firmware-9-6-1-0-build-15/m-p/3964#M417 Check the DNS settings on the ZoneDirector - it may be having trouble resolving your SMTP server. Mon, 06 Jan 2014 16:34:21 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Alarm-Settings-on-ZD3050-Firmware-9-6-1-0-build-15/m-p/3964#M417 keith_redfield 2014-01-06T16:34:21Z https://community.ruckuswireless.com/t5/ZoneDirector/Alarm-Settings-on-ZD3050-Firmware-9-6-1-0-build-15/m-p/3965#M418 Are you getting just a "Failed!!" message? I do see a bug related to IPv6 and IPv4 being enabled (still open unfortunately). Disabling IPv6 allowed the setup to work so if that's possible would be a good test. Mon, 06 Jan 2014 17:33:26 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Alarm-Settings-on-ZD3050-Firmware-9-6-1-0-build-15/m-p/3965#M418 keith_redfield 2014-01-06T17:33:26Z https://community.ruckuswireless.com/t5/ZoneDirector/Alarm-Settings-on-ZD3050-Firmware-9-6-1-0-build-15/m-p/3966#M419 You are a genious. I changed the Primary DNS server to google when we had a problem with our DNS server and forgot to change it back....Thank you much!! <BR /><BR /> I feel like a noob...:( Mon, 06 Jan 2014 17:49:17 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Alarm-Settings-on-ZD3050-Firmware-9-6-1-0-build-15/m-p/3966#M419 brian_bingham 2014-01-06T17:49:17Z https://community.ruckuswireless.com/t5/ZoneDirector/Alarm-Settings-on-ZD3050-Firmware-9-6-1-0-build-15/m-p/3967#M420 <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> Cool. I have the benefit of being able to access our case histories. Mon, 06 Jan 2014 18:47:14 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Alarm-Settings-on-ZD3050-Firmware-9-6-1-0-build-15/m-p/3967#M420 keith_redfield 2014-01-06T18:47:14Z https://community.ruckuswireless.com/t5/ZoneDirector/Alarm-Settings-on-ZD3050-Firmware-9-6-1-0-build-15/m-p/3968#M421 This is the FIX folks!!! Can use my gmail account now. Fri, 09 Feb 2018 12:52:10 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Alarm-Settings-on-ZD3050-Firmware-9-6-1-0-build-15/m-p/3968#M421 alan_davidson_b 2018-02-09T12:52:10Z https://community.ruckuswireless.com/t5/ZoneDirector/Alarm-Settings-on-ZD3050-Firmware-9-6-1-0-build-15/m-p/3969#M422 Thanks Keith Fri, 09 Feb 2018 12:53:24 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Alarm-Settings-on-ZD3050-Firmware-9-6-1-0-build-15/m-p/3969#M422 alan_davidson_b 2018-02-09T12:53:24Z