topic Re: Setting up a wireless printer on a network requiring a guest pass in ZoneDirector

Setting up a wireless printer on a network requiring a guest pass

mark_willmer — Tue, 07 Jul 2015 18:41:29 GMT

One WLAN in use requires guests to use a guest pass for authentication. Since these guests are traveling, they do not have a way to print documents from their devices. I want to setup a wireless printer that their devices will find and then utilize.

I was looking into setting up Access Control Lists. Now I have questions. Will it work? If I put one ACL in place, will it reject all of my guests or do I need an ACL that will allow the guests to continue using the network? Is this the way to do what I am looking for?

Thanks.

Re: Setting up a wireless printer on a network requiring a guest pass

michael_brado — Tue, 07 Jul 2015 21:05:22 GMT

Hi Mark,

I updated a knowledge base article, that will appear on Support after the next every 6hr update period.

https://support.ruckuswireless.com/answers/000001391

Root Cause:

The reason for this issue is that wireless printers do not do webauth. On a Guest WLAN the clients are redirected before they are allowed access, even when there is no authentication on the WLAN there is a redirect that happens. Hence printers will not be able to authenticate and connect successfully.

Workaround:

Create a WLAN with WPA-PSK or Open type authentication, and connect the printer or other non HTTP capable guest resource.

Resolution:

Use a Non-Webauth WLAN on the Guest Access VLAN for non-webauth capable guest resources.

1. Create a Standard WLAN with WPA PSK,
2. Connect the printer on this WLAN.
- Most printers will work with open and WPA enabled WLAN's.
- WPA2/AES combination is prefered if the printer/device supports it.

For the above scenario, if the Guest user's are placed on a VLAN, then we can allow them to
access the printer by creating a Standard WLAN (with/without auth), tagged with the same
VLAN as the Guest user's.
After connecting the printer to this WLAN on the same VLAN, the Guest user's will be able to
access the printer/other resource.

If a customer wants Full Client Isolation enabled on the Guest WLAN, they will have to allow
the printer's IP address under Restricted Subnets (eg: 192.168.2.25/32 - this /32 host address
allows only this single IP) to permit/allow the Guests access to the device.

Re: Setting up a wireless printer on a network requiring a guest pass

best_printer — Mon, 09 Oct 2017 07:02:16 GMT

I recently bought a Brother wireless printer and I have to say that it’s really nice being able to print from my laptop while sitting outside on the front porch. No cables, no being forced to keep my computer in once place, etc. It’s super convenient. That is if your wireless printer works like it should. http://top10printers.com/

Re: Setting up a wireless printer on a network requiring a guest pass

george_evelyn — Fri, 12 Oct 2018 06:22:32 GMT

Guest networking supply a way for users to access someone else’s big network with limited permission. Most printers can attach directly to your wireless network. through this, you can print from any area of your house. by visiting Epson Printer Help you can find an easy way to do this.

Re: Setting up a wireless printer on a network requiring a guest pass

devid_star — Sat, 28 Sep 2019 07:58:03 GMT

I also got several errors to set up a Wireless Printer regarding user name or password problems as well. The errors appear like Canon Printer Not Responding that must be recovered by the users only.

Re: Setting up a wireless printer on a network requiring a guest pass

michael_brado — Mon, 30 Sep 2019 16:22:39 GMT

If this isn't SPAM, please open a ticket with Tech Support or start a new question, instead of adding on to one from 2015? Thanks