https://community.ruckuswireless.com/t5/ZoneDirector/Reset-guest-password/m-p/18746#M3947 If you provide a ZD debug to Tech Support they have an internal tool that can allow them to decode your WPA2 PSKs. Mon, 21 Sep 2015 18:01:52 GMT michael_brado 2015-09-21T18:01:52Z https://community.ruckuswireless.com/t5/ZoneDirector/Reset-guest-password/m-p/18745#M3946 I have just been given responsibility for our Ruckus network. We have a WLAN named "Sports" but nobody knows the password for it. How can I reset it? I'm unable to find any links in the UI. Mon, 21 Sep 2015 17:56:55 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Reset-guest-password/m-p/18745#M3946 mikec01 2015-09-21T17:56:55Z https://community.ruckuswireless.com/t5/ZoneDirector/Reset-guest-password/m-p/18746#M3947 If you provide a ZD debug to Tech Support they have an internal tool that can allow them to decode your WPA2 PSKs. Mon, 21 Sep 2015 18:01:52 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Reset-guest-password/m-p/18746#M3947 michael_brado 2015-09-21T18:01:52Z https://community.ruckuswireless.com/t5/ZoneDirector/Reset-guest-password/m-p/18747#M3948 Passwords for WLANs are in clear text following the below process on the UI:<BR /><BR />Top Tab "Configure"&gt;Side tab "WLANs"&gt;"Edit" hyperlink in the "Action" column within the WLANs table.<BR /><BR />If you dont have access to the Configure tab (Greyed out) in the UI, then it looks like your role is not super user and will be enable to make changes or see passwords. Tue, 22 Sep 2015 07:28:32 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Reset-guest-password/m-p/18747#M3948 seanmuir 2015-09-22T07:28:32Z