topic Re: Internet disconnect after few minutes of operation. in ZoneDirector

Internet disconnect after few minutes of operation.

selvam_subraman — Thu, 05 Oct 2017 09:00:27 GMT

Setup details:
Ruckus SZ100 WC1 & WC2
R600 Access Points
DHCP server with different scopes
Switch with different vlan assigned to scopes respectively.

Affected devices: Apple Iphone (10/450)

Tried: connecting to different AP (connected to different switch)

Hope I can get some information from experts.

Thank you.

Re: Internet disconnect after few minutes of operation.

paul_van_der_cr — Thu, 05 Oct 2017 09:24:44 GMT

IOS11 problems?

Re: Internet disconnect after few minutes of operation.

selvam_subraman — Thu, 05 Oct 2017 09:41:12 GMT

yes, few devices are ios11. one 10.x and 2 android devices.

I can see the traffic(firewall console)

Re: Internet disconnect after few minutes of operation.

paul_van_der_cr — Thu, 05 Oct 2017 09:44:28 GMT

I know that there are a lot of problems with IOS11, but not sure if your problems have to do with this...

Re: Internet disconnect after few minutes of operation.

selvam_subraman — Thu, 05 Oct 2017 09:52:19 GMT

the same device can connect to other open wireless without any issues. We have two wireless networks. 1 protected and another open with separate controllers. Now issues with protected wireless only.

Re: Internet disconnect after few minutes of operation.

selvam_subraman — Fri, 06 Oct 2017 04:31:35 GMT

I suspect captive certificate issue. Any idea of resolving this?