https://community.ruckuswireless.com/t5/ZoneDirector/Blocking-iMessage-with-application-denial-policies/m-p/17568#M3728 <P style="margin: 0;">I am attempting to prevent users of our WiFi from sending and receiving messages via Apple's iMessage service on their WiFi only mobile devices. I have enabled application awareness on our Zonedirector and created a policy to block iMessage. THis policy is then applied to the relevant SSID.</P> <P style="margin: 0;"></P> <P style="margin: 0;">However, iMessage isn't blocked. Can anyone advise what might be wrong, or if there's a different way to achieve this?</P> Fri, 20 Nov 2020 13:14:03 GMT wood_6086944 2020-11-20T13:14:03Z https://community.ruckuswireless.com/t5/ZoneDirector/Blocking-iMessage-with-application-denial-policies/m-p/17568#M3728 <P style="margin: 0;">I am attempting to prevent users of our WiFi from sending and receiving messages via Apple's iMessage service on their WiFi only mobile devices. I have enabled application awareness on our Zonedirector and created a policy to block iMessage. THis policy is then applied to the relevant SSID.</P> <P style="margin: 0;"></P> <P style="margin: 0;">However, iMessage isn't blocked. Can anyone advise what might be wrong, or if there's a different way to achieve this?</P> Fri, 20 Nov 2020 13:14:03 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Blocking-iMessage-with-application-denial-policies/m-p/17568#M3728 wood_6086944 2020-11-20T13:14:03Z https://community.ruckuswireless.com/t5/ZoneDirector/Blocking-iMessage-with-application-denial-policies/m-p/17569#M3729 <P style="margin: 0;">Hi Wood,</P> <P style="margin: 0;"></P> <P style="margin: 0;">What is the ZD's firmware version?</P> Fri, 20 Nov 2020 14:15:03 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Blocking-iMessage-with-application-denial-policies/m-p/17569#M3729 syamantakomer 2020-11-20T14:15:03Z https://community.ruckuswireless.com/t5/ZoneDirector/Blocking-iMessage-with-application-denial-policies/m-p/17570#M3730 <P style="margin: 0;">It is 10.1.1.0 build 55</P> Fri, 20 Nov 2020 14:17:05 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Blocking-iMessage-with-application-denial-policies/m-p/17570#M3730 wood_6086944 2020-11-20T14:17:05Z https://community.ruckuswireless.com/t5/ZoneDirector/Blocking-iMessage-with-application-denial-policies/m-p/17571#M3731 <P style="margin: 0;">Hi Wood,</P> <P style="margin: 0;"></P> <P style="margin: 0;">I am not aware about any known issue but you can always upgrade to the recommended version 10.2.1.0.183 and see if it makes any difference.</P> <P style="margin: 0;"></P> <P style="margin: 0;">If you wish to troubleshoot this on current version, please open a support case.</P> Fri, 20 Nov 2020 15:00:53 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Blocking-iMessage-with-application-denial-policies/m-p/17571#M3731 syamantakomer 2020-11-20T15:00:53Z https://community.ruckuswireless.com/t5/ZoneDirector/Blocking-iMessage-with-application-denial-policies/m-p/17572#M3732 <P style="margin: 0;">Hi,</P> <P style="margin: 0;"></P> <P style="margin: 0;">Thanks for the advice but we can't upgrade the firmware any further as it will render our R500 access points unusable. I'll raise a support case.</P> <P style="margin: 0;"></P> <P style="margin: 0;">Thanks</P> Fri, 20 Nov 2020 15:05:48 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Blocking-iMessage-with-application-denial-policies/m-p/17572#M3732 wood_6086944 2020-11-20T15:05:48Z