topic Re: Save more client logs in ZD 1200? in ZoneDirector

Save more client logs in ZD 1200?

erin_mcclellen — Sat, 13 Jan 2018 01:28:57 GMT

I'm running firmware 10.1.0.0 build 1515 on a ZD 1200. I find one thing I miss coming from the Meraki system this replaced was the extensive client logging/searching.

Maybe I'm missing something? Right now we're trying to test a guest wi-fi setup and I find that unless I'm looking at the ZD while someone is testing, I'm not able to see logs of what MACs were associating (or failing to associate) with a particular SSID, what AP they're hitting, etc. Is this hidden somewhere in the UI and I'm just not finding it?

Re: Save more client logs in ZD 1200?

erin_mcclellen — Thu, 18 Jan 2018 18:40:58 GMT

Anyone? For example, you can see that there's been traffic on this WLAN, but zero info in events or clients tabs. How am I supposed to troubleshoot?

Re: Save more client logs in ZD 1200?

erin_mcclellen — Mon, 05 Feb 2018 20:17:43 GMT

Anyone? Any options to log this info anywhere, even if I need to push it to a syslog server?

Re: Save more client logs in ZD 1200?

erin_mcclellen — Wed, 16 May 2018 20:15:29 GMT

Bump!

Again, Ruckus folks, let me know if I should just be opening a truckload of tickets, but these seem like simple things.

Re: Save more client logs in ZD 1200?

michael_brado — Wed, 16 May 2018 23:12:11 GMT

Hello,

I'm not on the same version, but those fields look like they should
be populated to me too. Please do open a ticket.

Else, Syslog is commonly used to collect output for client tracking/
troubleshooting if you have one local. I use Notepad++ to analyze the
logs.