topic Re: ZD1100 web admin page timing out all the time in ZoneDirector

ZD1100 web admin page timing out all the time

scot_gelinas — Mon, 17 Nov 2014 23:38:35 GMT

Anyone else having these issues? i have 3 different offices all running zd1100 with version 9.8. when i try to log into the web admin page the page times out immediately and i can not and the page goes down for up to 20 minutes at a time. i just can't access the login page at all. then sometimes i can login and then as soon as i start to do something i lose the page again and can not access it for up to 20 minutes again.

i just upgraded a brand new controller to 9.8 and now i have lost access to it completely. is 9.8 just a terrible version? this has happened to every single one of my ZD1100.

Re: ZD1100 web admin page timing out all the time

michael_brado — Tue, 18 Nov 2014 00:31:08 GMT

I have not heard any similar complaints, but I would like to review a ZD debug info
file collected after WebUI comes back from a period of inaccessibility. Can you pls
open a ticket with Tech Support?

Re: ZD1100 web admin page timing out all the time

scot_gelinas — Tue, 18 Nov 2014 18:55:30 GMT

thanks Michael but i actually found the source of my problem. it was dhcp errors that were causing IP conflicts.