topic Re: Zone Director 1100 firmware upgrade path to 9.10.2 in ZoneDirector

Zone Director 1100 firmware upgrade path to 9.10.2

rookery_school — Thu, 20 Dec 2018 11:46:57 GMT

Hi,

I need to upgrade a Zone Director 1100 from firmware: 9.8.3.0 build 14 to 9.10.2.0.63 (MR2 Refresh4). I cannot find a suitable upgrade path of versions that is officially supported.

Can anyone offer some assistance.

Thank you.

Re: Zone Director 1100 firmware upgrade path to 9.10.2

DarrelRhodes — Thu, 20 Dec 2018 11:57:48 GMT

Hi,

This information is detailed in the release notes for each version.
Release notes for 9.10.2 can be found here: https://support.ruckuswireless.com/documents/2401-zonedirector-9-10-2-mr2-refresh4-release-notes

The earliest version you can upgrade from is 9.9.0.0.205 (9.9 GA release). So you will need to download the firmware file and release notes for 9.9.0 to check you can upgrade directly to that version from you current 9.8.3 version.

I hope that helps,
Darrel.

Re: Zone Director 1100 firmware upgrade path to 9.10.2

rookery_school — Thu, 20 Dec 2018 12:25:17 GMT

Thank you but I cannot find a suitable upgrade path from 9.8.3.0 to any supported 9.9 version. This is what I require help with. Also, 9.9.0.205 is not available for me to download.

Re: Zone Director 1100 firmware upgrade path to 9.10.2

DarrelRhodes — Thu, 20 Dec 2018 15:43:05 GMT

Hi,
The upgrade path information is in the release notes document for 9.9.1:
https://support.ruckuswireless.com/documents/745-zonedirector-9-9-mr1-release-notes

Officially Supported 9.9.1 Upgrade Paths
The following ZoneDirector builds can be directly upgraded to ZoneDirector build 9.9.1.0.31:

9.7.2.0.9 (9.7 MR 2)

9.8.0.0.373 (9.8 GA)

9.8.1.0.99/101 (9.8 MR 1)

9.8.2.0.15 (9.8 MR 2)

9.9.0.0.205 (9.9 GA)

9.9.0.0.212 (9.9 GA refresh 1)

9.9.0.0.216 (9.9 GA refresh 2)

If you are running an earlier version, you must first upgrade to one of the above builds before upgrading to this release.
NOTE: The upgrade path from 9.9.1 to 9.10 is not recommended due to the fact that the 9.10 release date occurred before 9.9.1 and therefore 9.9.1 includes bug fixes that are not in the 9.10 code.

As you are running a later version of the 9.8.x code (MR3), then you can upgrade directly to 9.9.1. I suspect the release notes for 9.9.1. were written prior to the release of 9.8.3.

Always ensure you take a config backup prior to performing an upgrade.

Regards,
Darrel.