https://community.ruckuswireless.com/t5/ZoneDirector/How-to-access-ZD1100-WebUI-from-different-VLAN/m-p/10828#M2243 Hi Abang, <BR /><BR /> We expect the ZD to be controlled from the native VLAN (untagged) which is usually VLAN 1. If you want to manage the ZD from another Tagged VLAN you would need to specify that VLAN in the "Configure/System/Device IP settings". in the bottom of that section you can change the access VLAN setting. Before you do that though if the AP's are on that same tagged VLAN then you would want to go to "Configure/Access Points/Access Points policy". Look for the Management VLAN setting and change that to the tagged VLAN you want to use. <BR /><BR /> Let me know if this helps. Sat, 08 Mar 2014 01:12:42 GMT mike_kuly 2014-03-08T01:12:42Z https://community.ruckuswireless.com/t5/ZoneDirector/How-to-access-ZD1100-WebUI-from-different-VLAN/m-p/10827#M2242 Hi all, <BR /><BR /> Please look at the diagram. <BR /><BR /> The problem is, from my laptop I cannot open the ZoneDirector WebUI, which is <A href="http://10.100.1.50" rel="nofollow">http://10.100.1.50</A> . And cannot ping also. <BR /><BR /> But I can open any department switches WebUI just fine, such as <A href="http://10.100.1.16" rel="nofollow">http://10.100.1.16</A> <BR /><BR /> Is there any other thing that need to be set, such as Access Vlan? Please help. <BR /><BR /> Thanks, <BR /><BR /> p/s: Sorry for my bad English. <BR /> <span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_5f91c3e0135b77e2478c3377_f7d38f81ce66b0d899599664dec4402a_Ruckusproblem_inline-7c0deb1f-bc98-4070-b915-db16bf7fb1dd-423253103.jpg1393557722"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/501i04756D5EA5962793/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_5f91c3e0135b77e2478c3377_f7d38f81ce66b0d899599664dec4402a_Ruckusproblem_inline-7c0deb1f-bc98-4070-b915-db16bf7fb1dd-423253103.jpg1393557722" alt="Image_ images_messages_5f91c3e0135b77e2478c3377_f7d38f81ce66b0d899599664dec4402a_Ruckusproblem_inline-7c0deb1f-bc98-4070-b915-db16bf7fb1dd-423253103.jpg1393557722" /></span> Fri, 28 Feb 2014 03:32:30 GMT https://community.ruckuswireless.com/t5/ZoneDirector/How-to-access-ZD1100-WebUI-from-different-VLAN/m-p/10827#M2242 abang_6394425 2014-02-28T03:32:30Z https://community.ruckuswireless.com/t5/ZoneDirector/How-to-access-ZD1100-WebUI-from-different-VLAN/m-p/10828#M2243 Hi Abang, <BR /><BR /> We expect the ZD to be controlled from the native VLAN (untagged) which is usually VLAN 1. If you want to manage the ZD from another Tagged VLAN you would need to specify that VLAN in the "Configure/System/Device IP settings". in the bottom of that section you can change the access VLAN setting. Before you do that though if the AP's are on that same tagged VLAN then you would want to go to "Configure/Access Points/Access Points policy". Look for the Management VLAN setting and change that to the tagged VLAN you want to use. <BR /><BR /> Let me know if this helps. Sat, 08 Mar 2014 01:12:42 GMT https://community.ruckuswireless.com/t5/ZoneDirector/How-to-access-ZD1100-WebUI-from-different-VLAN/m-p/10828#M2243 mike_kuly 2014-03-08T01:12:42Z