topic Re: Device Access Policy does not have Chrome OS devices listed in ZoneDirector

Device Access Policy does not have Chrome OS devices listed

ken_yeh — Tue, 31 May 2016 19:12:55 GMT

We are trying to create a device access policy to limit a WLAN to only school Chrome OS devices. Unfortunately, it doesn't seem that Chrome OS devices are listed in the OS/Type filter for Device Access Policy. Chrome OS devices are listed when viewing clients currently connected to our WLANs, so it seems this is an omission to the list rather than the ZoneDirector being unable to read Chrome OS devices.

We are on a ZoneDirector 3100, firmware 9.8.3.0 build 14.

Re: Device Access Policy does not have Chrome OS devices listed

michael_brado — Tue, 07 Jun 2016 23:19:18 GMT

Not likely to see further development of this feature in 9.8 code.

Re: Device Access Policy does not have Chrome OS devices listed

max_o_driscoll — Wed, 08 Jun 2016 11:01:56 GMT

I'm running 9.10.2.0 build11 and chrome OS is a choice in drop down menu (screenshot below).
So update will give you the feature.

Warning: upgrading your firmware needs really careful thought with respect to legacy/EOF devices.

Re: Device Access Policy does not have Chrome OS devices listed

max_o_driscoll — Wed, 08 Jun 2016 11:11:31 GMT

If you are willing/have time to experiment you could try creating a policy that denies all OS/type and see if chrome OS stills works...just a wild thought!

Re: Device Access Policy does not have Chrome OS devices listed

nick_spencer_56 — Mon, 03 Oct 2016 17:10:00 GMT

We are doing the same thing. We found that restricting Android also caught Chrome devices.
Ruckus support told us to upgrade to Ver 9.10.2.0 and Chrome would be listed.
Note: Chrome OS must be at Ver 50.xx or above.