topic Re: Timeout in ZoneDirector

Timeout

jorge_goncalves — Thu, 16 Oct 2014 07:05:25 GMT

Dear all,

We can't change the timeout inactivity to more than 10 minutes. Is there a way to increase it? (Zonedirector 3000 - firmware 9.8)

Thank you for your help

Re: Timeout

victor_tort — Tue, 11 Nov 2014 16:09:42 GMT

Hi Jorge,

Could you elaborate which timeout you mean?

If you mean administration of the box, the timeout period is 30 minutes.

Re: Timeout

thanikasalam_kr — Thu, 22 Jan 2015 02:36:53 GMT

Hi,

I am using Ruckus Zone director 1100.

I could not increase inactivity time out more than 10 minutes.

to change the inactivity time out:

configure -> WLANs -> (my ssid) -> Edit - > Advanced Options - > Inactivity time out

"Terminate idle user session after [10] minutes of inactivity."

When i enter 11 minutes and click ok, it displays

"Inactivity Timeout must be a number between 1 and 10".

Kindly help to solve this issue.

Thank you,

Thanika
email: thanika_krishnasamy@easb.edu.sg

Re: Timeout

cordelia_cordel — Thu, 22 Jan 2015 03:59:36 GMT

Hello Thanikasalam,

If the user session indicated on the ZD states that it will be terminated after 10 minutes, if you enter 11 minutes I don't believe it will accept that value.

I hope this helps. Are you asking for a feature request or how to understand the inactivity timeout feature?

Thanks,

Cordelia

Re: Timeout

thanikasalam_kr — Mon, 26 Jan 2015 02:44:22 GMT

Hi Cordelia,

Thank you for your prompt reply.

I want to set inactivity timeout to 120 minutes. I know currently i cannot able to do it.

But I request Ruckus to change this function in zone director. It is very inconvenient for our students to use our WIFI connections.

Kindly help solve this issue.

Thank you,
Thanikasalam

Re: Timeout

michael_brado — Wed, 28 Jan 2015 00:37:08 GMT

Hello, I'm afraid you are hitting ER-1553. Engineering mistakenly reduced the Inactivity Timeout maximum from 500 minutes to just 10 minutes in 9.7.2.0.9 and 9.8.0.0.373 (GA) release. Later
firmware has restored the 1-500 minute inactivity timeout value.