topic Re: Firmware upgrade ZoneDirector 1200 in ZoneDirector

Firmware upgrade ZoneDirector 1200

holbaek_camping — Wed, 18 May 2016 08:24:32 GMT

I have download the ZIP file from the support site

But which of this file should I use to upgrade my firmware

Ruckus-Products-MIB
Ruckus-ROOT-MIB
Ruckus-TC-MIB
Ruckus-ZD-AP-MIB
Ruckus-Event-MIB
Ruckus-ZD-System-MIB
Ruckus-ZD-WLAN-Configuration
Ruckus-ZD-WLAN
Ruckus-ZD-AAA-MIB

I need some help here

Re: Firmware upgrade ZoneDirector 1200

klaus_heidelber — Wed, 18 May 2016 08:28:23 GMT

Sorry, those are files from the SNMP-MIB archive. You'll need the ZD Image File from the support page, active support account needed.

Re: Firmware upgrade ZoneDirector 1200

holbaek_camping — Wed, 18 May 2016 08:32:17 GMT

But as I can see there are only two Places where I can download my files -

A ZIP file or Software Release

When I try software Release I got some strange Paige coming up

Are any other Places I can go?

Re: Firmware upgrade ZoneDirector 1200

martin_martin — Wed, 18 May 2016 08:35:33 GMT

Hi Holbaek,
Please can you copy/paste the page you are getting.

As normally if you have a support contract you should be able to download the latest firmware

Kind regards
Martin

Re: Firmware upgrade ZoneDirector 1200

klaus_heidelber — Wed, 18 May 2016 08:37:26 GMT

There is only one place to find the images:
https://support.ruckuswireless.com/products/73-zonedirector-1200#firmwares
But if you do not have a support contract, you cannot get the image. Ask your Ruckus Partner for help.

Re: Firmware upgrade ZoneDirector 1200

holbaek_camping — Wed, 18 May 2016 08:40:06 GMT

Here it is

You can see what I have download

Re: Firmware upgrade ZoneDirector 1200

holbaek_camping — Wed, 18 May 2016 08:47:26 GMT

But I have a support contract

Which of this files should I take for upgrade ZD1200

Re: Firmware upgrade ZoneDirector 1200

martin_martin — Wed, 18 May 2016 08:49:04 GMT

Hi Holbaek,

I just checked and see that you downloaded after the mib files also 9.9.1.0.31 image.
So you were able to download the software.

If you didn't then i suggest you just to go to chat on the support.ruckuswireless.com and let them open a case for you.

Kind regards
Martin

Re: Firmware upgrade ZoneDirector 1200

holbaek_camping — Wed, 18 May 2016 08:54:04 GMT

OK - and thanks for your help

Have a nice day