topic Re: Real Time Manage -Wireless Clients Monitor in ZoneDirector

Real Time Manage -Wireless Clients Monitor

caochi_duong — Thu, 24 Nov 2016 16:51:00 GMT

Hi everyone ! I have trouble with Wireless Clients Monitor in ZoneDirector Web Interface. The Applications and Applications Performance Chart are not run. I don't know why ! And two Widgets : Top 10 Applications by Usage and Top 10 Clients by Usage in Dashboard dont show anything. By the way, My ZoneDirector's Model is ZD1106, Version: 9.10.1.0 build 59.
Please help me out ! Thanks in advance !

Re: Real Time Manage -Wireless Clients Monitor

nuno_pimentel — Thu, 24 Nov 2016 17:11:29 GMT

I have the same problem, but is because i use the ZD in other LAN in a centralized form. If i use locally it works.

Re: Real Time Manage -Wireless Clients Monitor

max_o_driscoll — Thu, 24 Nov 2016 23:36:47 GMT

this kb article might help...

https://support.ruckuswireless.com/answers/000003471

basically you need certain AP models to make the magic happen.

however it's 2 years old and the compatibility list might be updated (or not)!
Could try reading a lot of ZD firmware release notes to find out what has changed since then.

[kb came from an old thread dredged from the (my) past]

https://forums.ruckuswireless.com/ruckuswireless/topics/viewing-application-usage-statistics-not-wor...

Re: Real Time Manage -Wireless Clients Monitor

caochi_duong — Fri, 25 Nov 2016 02:29:47 GMT

thanks a alot ^^!

Re: Real Time Manage -Wireless Clients Monitor

caochi_duong — Mon, 28 Nov 2016 17:24:07 GMT

i found it, bro ! We just only need to enable 2 this features : Application Visibility, Client Fingerprinting. They are in Configure > WLAN > Advances Options 😄

Re: Real Time Manage -Wireless Clients Monitor

ixion_support — Wed, 04 Sep 2019 11:38:14 GMT

Hello, I have the same issue but I don't find Advances Options in Configure > WLAN

Note : I have a ZD3025 with v9.12.3.0 build 83

Could you show me where it is please ?