topic Re: lost contact with ap in ZoneDirector

lost contact with ap

tommy_thomsen_7 — Wed, 11 Nov 2015 11:40:20 GMT

yeah as the title says, you can see the picture below. After i recived the message , aps are refusing to connect with the zonedirector 😕

Re: lost contact with ap

michael_brado — Wed, 11 Nov 2015 19:34:23 GMT

I see Heartbeats lost, then lost contact with AP. Investigate network connectivity between ZD to/from APs.

Re: lost contact with ap

seanmuir — Thu, 12 Nov 2015 12:19:03 GMT

Is it a centralised or distributed network, if its centralised with remote AP, you may want to check you MTU.

I would set the MTU for AP communication to 1250 for remote AP.

Re: lost contact with ap

tommy_thomsen_7 — Thu, 12 Nov 2015 14:43:08 GMT

thank for you help guys, after investigation of network connectivity between zd to aps, i got nothing. But the strange thing happened, all aps auto reconnected after 3 hours down time. And stays stable afterwards.

Re: lost contact with ap

monnat_systems — Fri, 13 Nov 2015 06:47:06 GMT

tommy

i think latency needed (less than 100ms for remote ap connection) got improved.