https://community.ruckuswireless.com/t5/ZoneDirector/Most-of-the-Time-AP-are-requied-for-Hard-Reboot-for-Restoring/m-p/3034#M104 Hi Bala, your account team is going to be in contact with you soon on this issue. Sun, 22 Dec 2013 00:05:29 GMT keith_redfield 2013-12-22T00:05:29Z https://community.ruckuswireless.com/t5/ZoneDirector/Most-of-the-Time-AP-are-requied-for-Hard-Reboot-for-Restoring/m-p/3033#M103 Hi, <BR /><BR /> Most of the time ., Some AP's are required it for Physical Hard reboot for resuming the AP services... <BR /><BR /> kindly share us your inputs for fix the issue permanently <BR /><BR /> For your easy reference..Pls find some ZD &amp; AP tech parameters /our observation detail are as below <BR /><BR /> Inputs : <BR /><BR /> A) ZD firmware : 9.5.1.0 build 50 <BR /> B) AP firmware : 9.5.1.0.50 <BR /> C) ZD Model ; ZD5100-10 <BR /> D) AP model : zf7343 And zf7321 <BR /><BR /> Observation : <BR /><BR /> Before Hard reboot the AP : DIR is not stable and Power LED is glowing <BR /><BR /> After hard reboot the AP : AP's are showing us connected mode in ZD (GUI) <BR /><BR /> DIR is stable at AP end. <BR /><BR /> TIA ! <BR /><BR /> Regards, <BR /> Balasundaram T Fri, 20 Dec 2013 21:41:31 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Most-of-the-Time-AP-are-requied-for-Hard-Reboot-for-Restoring/m-p/3033#M103 bala_sundharam_ 2013-12-20T21:41:31Z https://community.ruckuswireless.com/t5/ZoneDirector/Most-of-the-Time-AP-are-requied-for-Hard-Reboot-for-Restoring/m-p/3034#M104 Hi Bala, your account team is going to be in contact with you soon on this issue. Sun, 22 Dec 2013 00:05:29 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Most-of-the-Time-AP-are-requied-for-Hard-Reboot-for-Restoring/m-p/3034#M104 keith_redfield 2013-12-22T00:05:29Z