Large Enterprise - Apple Devices and AirPlay

gslzqdwsd — Thu, 03 Apr 2025 14:42:20 GMT

Hi! We are experiencing a few challenges with the AppleTVs and AirPlay in our buildings since transitioning to Ruckus (from Aruba, where we did not experience these issues). We typically have 75-100 AppleTVs per building.

1). Multiple AppleTVs appearing in the AirPlay list (previously it was those just in the general vicinity).

2). AppleTVs taking a long time to appear in the AirPlay list (some AppleTVs can take up to 60-90 seconds to appear).

3). Random disconnects when using AirPlay.

4). Random disconnects with devices on wireless (device does not matter - iPad, MacBook, Chromebook).

I reached out to Apple Support regarding the multiple AppleTVs appearing in the list issue, as we encountered this previously in our Aruba setup, but were able to resolve it with a setting change to mDNS. Apple suggested that the issue was likely due to Aruba having a Bonjour/mDNS filter that blocked Apple TV advertisements and mentioned that Ruckus should have a similar option.

Any suggestions and/or best practices with Apple devices and AirPlay using Ruckus Wireless?

topic Large Enterprise - Apple Devices and AirPlay in Wireless Questions and Best Practices

Large Enterprise - Apple Devices and AirPlay