Ruckus R750 AP Real time health stats - need help understanding

Ouchthatsmartzn — Mon, 24 Feb 2025 03:53:02 GMT

We've been having some issues on campus with wifi drop outs, AP's refusing to allow clients to connect even though its the nearest / highest signal, so I've been looking at some of the health stats on the APs themselves and noticed some incredibly odd behavior.

We run close to 150 APs on the site I'm at, so for my examples I'll be using a few scenarios I've been looking at and need help analysing how / why this is happening;

All our APs are connected at a minimum of 1Gbps with around 30% at 2.5Gbps. Smartzone 5.2.2 with APs on the latest firmware, and switches on 8.0.95M or later, ICX 7XXX.

AP1: 0 clients (expected), Real time health check reports approx. 47ms of latency, and Capacity (Mbps) of 24Mbps.

AP2: 25 clients, Real time health check reports approx 30ms of latency, Capacity of 90Mbps

AP3: 30 clients, Real time health check reports approx 20ms of latency, Capacity of 10Mbps

So my understanding is, the more users heavily using traffic, the less bandwidth the AP gives them - which I interpret as, the capacity being reported is probably how much the AP can give to currently connected clients.

But then for the 0 client AP to not be reporting at max capacity (which theoretically should be 1Gbps), I'm wondering if either the AP itself is having issues, we have a setting somewhere preventing that, or it just doesn't work how I understand it to.

I see the same behaviour across multiple low client APs, but I've never seen a single AP broadcast a capacity higher than 90Mbps.

Any insight would be amazing, thanks.

topic Ruckus R750 AP Real time health stats - need help understanding in Wireless Questions and Best Practices

Ruckus R750 AP Real time health stats - need help understanding