topic Zonedirector 1200 - what frequencies in Wireless Questions and Best Practices

Zonedirector 1200 - what frequencies

gibbo — Thu, 04 May 2023 15:01:01 GMT

Hello, we have a ruckus ZD1200 (firmware 10.5.1.0 build 124) with R500 access points.

How do I find out which frequencies we're running - 2.4Ghz, 5Ghz or both?

We've just purchased some wireless devices that only work on 2.4Ghz and struggling to get them to connect.

I'm wondering if I have to create a new WLAN just for them and specify somewhere the operating frequency?

Thank You

Re: Zonedirector 1200 - what frequencies

sanjay_kumar — Sun, 07 May 2023 05:29:41 GMT

Hi @gibbo

To understand if the AP is broadcasting on both 2.4 and 5 GHz, you need to Select the AP under the Access Points tab >> Scroll Down >> Under General tab >> Radio section >> Check the "WLAN Service" is enabled for both 2.4 and 5 GHz.

To see on what frequency the SSID is broadcasting, then you can check from the AP CLI using below command "get channel <wlan number>

Below is an example: