topic Client Traffic Logging - ZD1106 in Wireless Questions and Best Practices

Client Traffic Logging - ZD1106

andr_vila_nova — Tue, 19 Nov 2019 17:19:59 GMT

Hi,

    We have a ZD1106 (v. 9.9.0.0 build 216) with various access point ZoneFlex 7372, I configured the "Log Setting" on ZD so that I could receive routing traffic, as IP / Port Source, IP / Port Destination, MAC address, AP MAC address, however, I didn't receive it, just other logs. Is it works on this firmware as well as the other or just version 10.2?

   In these guides below I couldn't find anything about it.

     Ruckus Wireless ZoneDirector Release 9.9
     Ruckus Wireless ZoneDirector Release 9.8
   Ruckus Wireless ZoneDirector Release 9.10
   Ruckus Wireless ZoneDirector Release 10
     Ruckus Wireless ZoneDirector Release 10.1

   Only in this guide below, I read about it, but I need to know for sure before upgrade the firmware.

     Ruckus Wireless ZoneDirector Release 10.2

Thanks a lot.

Re: Client Traffic Logging - ZD1106

sanjay_kumar — Thu, 21 Nov 2019 01:27:43 GMT

Hi Andre,

on the 10.2 release notes, are you referring to the "Export Client Logging Info" on the Enhancements section?

Could you please confirm the section you are referring to on the 10.2 release notes? I can check on this and can confirm you.

Regards,
Sanjay Kumar

Re: Client Traffic Logging - ZD1106

andr_vila_nova — Thu, 21 Nov 2019 12:41:41 GMT

Hi Sanay,

It's possible to see that in the "Advanced Options > Client Traffic Logging" of the article below.

http://docs.ruckuswireless.com/zonedirector/10.2/GUID-A4A27D84-AFB9-43E2-88CA-419D718BD90C.html

I'm referring to access log to a external syslog server.

Re: Client Traffic Logging - ZD1106

andr_vila_nova — Fri, 22 Nov 2019 13:25:56 GMT

*Hi, Sanjay
Sorry

Re: Client Traffic Logging - ZD1106

syamantakomer — Fri, 22 Nov 2019 13:34:50 GMT

Hi Andre,

ZD1100 cannot be upgraded to 10.x firmware, as its an EOL produce and max you can upgrade to 9.10.x release.

Kindly refer this article and confirm if this solves your issue.

https://support.ruckuswireless.com/articles/000006486

Please note that above article will help you to get "client details" in syslogs, once enabled in referred location. Modern firewalls use this client info to apply different UE/traffic policies.

Regards,
Syamantak Omer

Re: Client Traffic Logging - ZD1106

andr_vila_nova — Fri, 22 Nov 2019 13:52:29 GMT

Hi Syamantak,

I don't why, but some article I can't read, anyway, is there any possibility of using "Client Traffic Logging" in the available firmware?

Because I need this info, as IP / Port Source, IP / Port Destination, MAC address, AP MAC address in to the log.

Re: Client Traffic Logging - ZD1106

syamantakomer — Fri, 22 Nov 2019 14:26:37 GMT

Hi Andre,

I just checked and able to open the article on our support site. Please copy paste the link to browser's incognito window and try again.

For your help, I am adding two screenshots of the article here. Please refer and confirm if it solves your problem.

Re: Client Traffic Logging - ZD1106

andr_vila_nova — Fri, 22 Nov 2019 21:10:57 GMT

Don't matter what I do, I can't have access to this article, but I really appreciate your support, but I had already applied it at another time, but I was unsuccessful, I will validate a little more.

Re: Client Traffic Logging - ZD1106

sanjay_kumar — Mon, 25 Nov 2019 01:51:02 GMT

Hi Andre,

The above steps should help you to get the client details, if you still have issues, please contact our Support team on the below link.

https://support.ruckuswireless.com/contact-us

Regards,
Sanjay Kumar

Re: Client Traffic Logging - ZD1106

andr_vila_nova — Mon, 25 Nov 2019 17:26:35 GMT

Hi Sanjay,

Seems that I received some logs about this, as you can see below, but I need more than that, what I need is "IP/Port Source, IP/Port Destination" from those sites visited for the user, Is it possible ?

stamgr_send_log_v4():operation=add;seq=13;sta_ip=IP LAN;sta_mac=MAC ADDRESS;zd/ap=MAC ADDRESS/MAC ADDRESS;sta_ostype=Android;sta_name=USER;stamgr_handle_admin_auth_sta_request