topic Re: [808 Cluster application stopped] on vSZ-E 5.0.0.0.675 in Wireless Questions and Best Practices

[808 Cluster application stopped] on vSZ-E 5.0.0.0.675

daniel_prokop_g — Fri, 24 Aug 2018 07:13:44 GMT

We are testing vSZ-E version 5.0.0.0.675 before deploying to customer.
Two errors occured about 3 hours apart.

808 | Cluster application stopped | Critical | Outstanding | Application [NC] on node [TEST-vSZ] stopped.

Is this a known bug in version 5.0 ? I have downloaded the logs, but I can't open a case, since this is only a test deployment without license.

Re: [808 Cluster application stopped] on vSZ-E 5.0.0.0.675

martin_martin — Fri, 24 Aug 2018 10:07:40 GMT

Hi Daniel,
This is known and a cosmetic thing, the application actually did not stop.

As soon as you have your license, let us know and we will provide the patch.
Regards
Martin

Re: [808 Cluster application stopped] on vSZ-E 5.0.0.0.675

eightohtwoeleve — Fri, 24 Aug 2018 12:02:15 GMT

We have these same errors, can you provide a patch?

Re: [808 Cluster application stopped] on vSZ-E 5.0.0.0.675

martin_martin — Fri, 24 Aug 2018 14:13:34 GMT

If you have this, then please open a case with Support and they can provide it to you.

Kind regards
Martin

Re: [808 Cluster application stopped] on vSZ-E 5.0.0.0.675

eightohtwoeleve — Mon, 27 Aug 2018 19:36:30 GMT

I did, this was their response:

These messages you are getting because for a system IO intensive scenario on SZ, the check process scripts may not be able to respond in 10 seconds, then led to process checking failed. Solution will be to extend the process check timeout to align with the check alive timeout (10) minutes.

We have a reported issue for this. And the issue will be fixed in 5.0.5.0.0 670+.

---

No mention of a patch to get us by until this new version.

Re: [808 Cluster application stopped] on vSZ-E 5.0.0.0.675

martin_martin — Mon, 27 Aug 2018 22:02:02 GMT

Please provide your case number and i will contact you.
Regards
Martin

Re: [808 Cluster application stopped] on vSZ-E 5.0.0.0.675

eightohtwoeleve — Tue, 28 Aug 2018 12:39:48 GMT

00818687

Re: [808 Cluster application stopped] on vSZ-E 5.0.0.0.675

martin_martin — Tue, 28 Aug 2018 12:57:01 GMT

Hi,
I have send you the patch via the case notes.
Please use the case for further communication.

Kind regards
Martin

Re: [808 Cluster application stopped] on vSZ-E 5.0.0.0.675

igor_chubariev — Thu, 15 Nov 2018 19:22:08 GMT

Hi guys, I have the same story. Waiting for patch. Case 00869641. Thanks

Re: [808 Cluster application stopped] on vSZ-E 5.0.0.0.675

martin_martin — Fri, 16 Nov 2018 09:19:36 GMT

Hi Igor, I see the case is closed already as they installed the patch for you.
regards
Martin

Re: [808 Cluster application stopped] on vSZ-E 5.0.0.0.675

marcelo_vieira_ — Thu, 07 Feb 2019 12:48:26 GMT

I have this same problem here, to get the patch I will have to open a case?

Re: [808 Cluster application stopped] on vSZ-E 5.0.0.0.675

martin_martin — Thu, 07 Feb 2019 15:21:42 GMT

Correct, or upgrade to 5.1

Kind regards
Martin

Re: [808 Cluster application stopped] on vSZ-E 5.0.0.0.675

marcelo_vieira_ — Thu, 07 Feb 2019 16:36:21 GMT

ok, im waiting for Patch.Case ID: 00894926

Re: [808 Cluster application stopped] on vSZ-E 5.0.0.0.675

marcelo_vieira_ — Fri, 08 Feb 2019 13:45:42 GMT

I can not upgrade to 5.1 because I use more than one firmware, 3.6 and 5.1, as I have to support older models of APs

Re: [808 Cluster application stopped] on vSZ-E 5.0.0.0.675

marcelo_vieira_ — Mon, 11 Feb 2019 16:49:14 GMT

Martin, can you provide a patch? I've opened the case, the ID is 00894926