https://community.ruckuswireless.com/t5/Wireless-Questions-and-Best/How-to-replace-broken-primary-controller-with-a-RMA-device-on-a/m-p/31141#M1405 <P style="margin: 0;">Hi Nyi_nyi_soe,</P> <P style="margin: 0;">Please open a RMA case from the below link so that our team can help you to replace the device and licenses.</P> <P style="margin: 0;"></P> <P style="margin: 0;"><A href="https://support.ruckuswireless.com/contact-us" target="test_blank">https://support.ruckuswireless.com/contact-us</A></P> Tue, 06 Jul 2021 08:53:36 GMT sanjay_kumar 2021-07-06T08:53:36Z https://community.ruckuswireless.com/t5/Wireless-Questions-and-Best/How-to-replace-broken-primary-controller-with-a-RMA-device-on-a/m-p/31140#M1404 <P style="margin: 0;">The primary controller SmartZone 100 in a cluster mode has a hardware failure and we have to replace it with a new unit.<BR />Anyone can suggest what is the procedure to replace the primary controller unit, licenses?</P> Tue, 06 Jul 2021 03:41:21 GMT https://community.ruckuswireless.com/t5/Wireless-Questions-and-Best/How-to-replace-broken-primary-controller-with-a-RMA-device-on-a/m-p/31140#M1404 nyi_nyi_soe 2021-07-06T03:41:21Z https://community.ruckuswireless.com/t5/Wireless-Questions-and-Best/How-to-replace-broken-primary-controller-with-a-RMA-device-on-a/m-p/31141#M1405 <P style="margin: 0;">Hi Nyi_nyi_soe,</P> <P style="margin: 0;">Please open a RMA case from the below link so that our team can help you to replace the device and licenses.</P> <P style="margin: 0;"></P> <P style="margin: 0;"><A href="https://support.ruckuswireless.com/contact-us" target="test_blank">https://support.ruckuswireless.com/contact-us</A></P> Tue, 06 Jul 2021 08:53:36 GMT https://community.ruckuswireless.com/t5/Wireless-Questions-and-Best/How-to-replace-broken-primary-controller-with-a-RMA-device-on-a/m-p/31141#M1405 sanjay_kumar 2021-07-06T08:53:36Z