topic Re: ZoneDirector (ZD) Are different firmware versions allowed? in Unleashed

ZoneDirector (ZD) Are different firmware versions allowed?

john_woodall_56 — Tue, 09 Jun 2020 12:46:32 GMT

We currently have an Unleashed network on 200.7.
However, R500's (end of support: 2024) do not support 200.8 or later. Adding a 200.8 device to the network caused severe issues (R500's on 200.7 started rebooting).

We have quite a few, and they are not old devices, so we do not feel it is warranted to replace these yet.

I would like to know if ZoneDirector supports APs on different firmware versions.
Reasoning: I assume that R500 firmware will stop being updated at some point and would not want these to become paperweights.

I am aware that vSZ does, per this article: https://support.ruckuswireless.com/articles/000004826
but could not find the same article for ZD.

Re: ZoneDirector (ZD) Are different firmware versions allowed?

syamantakomer — Tue, 09 Jun 2020 12:53:13 GMT

Hi John,

No, ZD do not supports multiple AP firmware versions like vSZ.

I would suggest using vSZ with different AP zone firmware, as per your requirement.

vSZ supports 3 major versions at a time.

Regards,
Syamantak Omer

Re: ZoneDirector (ZD) Are different firmware versions allowed?

DarrelRhodes — Tue, 09 Jun 2020 13:05:50 GMT

Hi John,

Just to reiterate Syamantak's comments: SmartZone can absolutely support different firmware types. It is one of the platform's main features for customer investment protection.

The principle being that the controller software can be updated to support the latest generation APs and individual Zones configured on the controller can have older firmware in order to support legacy model APs and newer software to support new types of AP e.g. Wi-Fi 6.

Regards,
Darrel.

Re: ZoneDirector (ZD) Are different firmware versions allowed?

john_woodall_56 — Tue, 09 Jun 2020 13:11:22 GMT

I will engage the customer and see if he'd prefer to replace the R500's and stick with Unleashed or scope a vSZ installation/licensing & flash firmware on all existing APs.

Thank you for the response.