topic Re: R500 Unleashed Log Filled With Errors - Normal? in Unleashed

R500 Unleashed Log Filled With Errors - Normal?

simple_user — Fri, 13 Mar 2020 11:44:46 GMT

Hi, new Ruckus user here. Last night I got a notice that my two AP's joined the network and were previously disconnected due to heartbeat loss. I just installed them about 7 days ago and this is the first time this happened. Both still show up time of about 7 days. So I started poking around the logs and just from today the log is full of stuff like this:

Mar 13 00:42:34 Ruckus-Unleashed Eved: MLME-REPLAYFAILURE.indication(wlan1 AES-CCM keyid=37 unicast RA:addr=8c:fe:74:79:6d:a8 TA:addr=f8:0d:60:03:ff:c8) (pkt-rsc:1032 k->rsc[1]:1037
Mar 13 00:42:54 Ruckus-Unleashed ZD-APMgr: IPC_thread rcv ping from TACMON
Mar 13 00:42:36 Ruckus-Unleashed meshd[30628]: send_controller_config line: 96 Controller connecting error, errno: 2 No such file or directory
Mar 13 00:42:36 Ruckus-Unleashed meshd[30624]: send_controller_config line: 96 Controller connecting error, errno: 2 No such file or directory
Mar 13 07:27:42 Ruckus-Unleashed syslog: pid=1065, _loadXmlStr():Unable to parse XML string (null)
Mar 13 07:27:42 Ruckus-Unleashed syslog: upgrade_debug: pid=32375, get_ap_list(): ap-list found !!

Is this normal?

Re: R500 Unleashed Log Filled With Errors - Normal?

hayward_kong — Sat, 14 Mar 2020 06:16:24 GMT

which unleashed firmware version on you using please let me know exact firmware version

Re: R500 Unleashed Log Filled With Errors - Normal?

hayward_kong — Sat, 14 Mar 2020 06:17:21 GMT

Also are you using mesh and how many APs are actually Meshed?

Re: R500 Unleashed Log Filled With Errors - Normal?

simple_user — Sat, 14 Mar 2020 14:14:22 GMT

No mesh, just two AP's with one master. FW 200.7.10.202.94

Re: R500 Unleashed Log Filled With Errors - Normal?

hayward_kong — Sat, 14 Mar 2020 15:48:50 GMT

I know I read on the earlier versions of 200.7 seemed to have heartbeat issue going back to firmware 200.6.x the newest one of that series seems to fix that issue.

Re: R500 Unleashed Log Filled With Errors - Normal?

hayward_kong — Sat, 14 Mar 2020 17:32:59 GMT

Also are the actually APs affected besides the logs?

Re: R500 Unleashed Log Filled With Errors - Normal?

simple_user — Sat, 14 Mar 2020 18:52:28 GMT

I don't think they were affected but I am not 100% sure because I was not on them when it happened. All I got was a push notification from the android app and an email that said they rejoined after heartbeat loss.

Re: R500 Unleashed Log Filled With Errors - Normal?

hayward_kong — Sat, 14 Mar 2020 19:03:54 GMT

since I know another forum user said was the heartbeat issue was happening.. but wasn't affecting users...... if you wanted to avoid the logs.. then go back to 200.6.x