topic Backup and Restore Problem on Ruckus Unleashed in Unleashed

Backup and Restore Problem on Ruckus Unleashed

muhammad_labib_ — Wed, 05 Jul 2017 07:14:07 GMT

Dear Ruckus Users

I try to backup configuration on ruckus unleashed T300 and there'is pop up file which is written in chinese. it's not .BAK file, I save the file and try to restore the configuration and invalid backup configuration notification appears. Is there problem with my ruckus?

Thank you

Regards

Muhammad Labib Khairi

Re: Backup and Restore Problem on Ruckus Unleashed

abilash_p_r — Wed, 05 Jul 2017 10:07:19 GMT

Hi Muhammad,

Could you please provide more information on this issue like in Firmware version, AP Model; how many APs connected in this Unleashed Network? Do you see this issue when backingup config using multiple browsers?

Regards,
Abilash PR.

Re: Backup and Restore Problem on Ruckus Unleashed

muhammad_labib_ — Thu, 06 Jul 2017 02:05:01 GMT

Dear Abilash

Here are information you ask:

Firmware: T300_200.4.9.13.47
AP Model: T300
How many APs: 1 AP T300
I just used google chrome browser when backingup config

Regards,

Muhammad Labib Khairi

Re: Backup and Restore Problem on Ruckus Unleashed

abilash_p_r — Mon, 10 Jul 2017 23:09:01 GMT

Hi Muhammad,

I tested internally in lab with chrome browser and did not see any issue. Please find below screenshot. I was also able to restore using the same backup. The AP restored without any issues.

Could you please try to test it using different browser and check ?

Regards,
Abilash PR.