topic Re: User account login in Unleashed https://community.ruckuswireless.com/t5/Unleashed/User-account-login/m-p/114929#M7372 <P>Thank you. That's it, it wasn't checked.</P> Thu, 16 Jul 2026 07:21:40 GMT Timke 2026-07-16T07:21:40Z User account login https://community.ruckuswireless.com/t5/Unleashed/User-account-login/m-p/114914#M7370 <P>Hello,</P><P>I have R350 Unleashed, version&nbsp;200.18.7.101.244. When create new user in Administration/User account/Users and try to log in with that username and password it says "Login information is incorrect. Please try again." Has anyone had the similar problem and what could be a solution?</P><P>Thanks</P> Tue, 14 Jul 2026 20:48:46 GMT https://community.ruckuswireless.com/t5/Unleashed/User-account-login/m-p/114914#M7370 Timke1981 2026-07-14T20:48:46Z Re: User account login https://community.ruckuswireless.com/t5/Unleashed/User-account-login/m-p/114917#M7371 <P>Have you checked "Allow Unleashed Administration" in user role when you create user?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="role.png" style="width: 872px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/17214iCFC06440E23DA43D/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="role.png" alt="role.png" /></span></P> Wed, 15 Jul 2026 08:26:48 GMT https://community.ruckuswireless.com/t5/Unleashed/User-account-login/m-p/114917#M7371 cmak 2026-07-15T08:26:48Z Re: User account login https://community.ruckuswireless.com/t5/Unleashed/User-account-login/m-p/114929#M7372 <P>Thank you. That's it, it wasn't checked.</P> Thu, 16 Jul 2026 07:21:40 GMT https://community.ruckuswireless.com/t5/Unleashed/User-account-login/m-p/114929#M7372 Timke 2026-07-16T07:21:40Z