topic Re: IOS version 26 unable to connect to Ruckess ap in Unleashed

IOS version 26 unable to connect to Ruckess ap

Ryle — Mon, 27 Oct 2025 07:32:48 GMT

Hi everyone,

Could you please assist? In our organization, we are running Virtual SmartZone Essentials version 6.1.2.0.487 with the latest firmware. However, we've encountered an issue where iOS devices running firmware version 26.0.1 are unable to connect to our access points using the Standard + 802.1X authentication method.

Any guidance or suggestions would be appreciated.

Re: IOS version 26 unable to connect to Ruckess ap

Mayank — Tue, 28 Oct 2025 06:20:34 GMT

Hi Ryle,

Thank you for posting your query.

As your question pertains to vSZ (Virtual SmartZone), please note that this page is dedicated to Unleashed setups. To ensure your query reaches the appropriate team and receives timely assistance, kindly post it on the dedicated vSZ support forum using the link below:

https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/bd-p/smartzone

Thank you for your understanding and cooperation.

Best regards,
Mayank

Re: IOS version 26 unable to connect to Ruckess ap

sameers — Tue, 02 Dec 2025 03:15:39 GMT

Hi Ryle,

Good day!

Could you please confirm if your above stated issue has been resolved?

Thanks!

Re: IOS version 26 unable to connect to Ruckess ap

Ryle — Tue, 02 Dec 2025 06:41:31 GMT

Mornings Sameers no it hasnet been resolved yet please can you advise

Re: IOS version 26 unable to connect to Ruckess ap

sanjay_kumar — Tue, 02 Dec 2025 08:20:06 GMT

@Sameers
Are you facing issue with vSZ or Unleashed?
This channel is for Unleashed product. Could you please comment on the vSZ section from below link?
https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/bd-p/smartzone

Also, we have 7.1.1 patch 1 latest version available in support site could you please check and let us know if you are still facing the issue.

If yes, then please open up a support case so that you can check on the issue and collect relevant information\logs to find the root cause.