topic Historical data for connected clients on Unleashed Access Point in Unleashed

Historical data for connected clients on Unleashed Access Point

andrynoorman — Thu, 31 Jul 2025 02:58:16 GMT

Hi Ruckus Team,

Is there a way or solution to view historical data from Unleashed Access Point such as the number of clients on a particular day, then also the rssi value and what ssid the client is connected to? And can visualized data to Grafana?

Thank you.

Re: Historical data for connected clients on Unleashed Access Point

Chandini — Thu, 31 Jul 2025 08:55:10 GMT

Hi Andrynoorman

Thank you for reaching us.

Unleashed supports Syslog configuration that includes options for monitoring client-related traffic.

You can explore the available settings and implementation details using the link below:

https://docs.commscope.com/bundle/unleashed-200.17-onlinehelp/page/GUID-92FB1860-3276-4819-8A0F-781160AB6CD2.html

If you have any questions, feel free to reach out

Thank you

Re: Historical data for connected clients on Unleashed Access Point

andrynoorman — Thu, 31 Jul 2025 09:18:49 GMT

Hi Chandini,

Thank you for your response.

From the article you provided, it appears that the data will be visible when starting the troubleshooting menu. Is that correct?

What I mean is, how can we view the data history of a particular MAC address, for example, for the past 7 days or more?

Thank you.

Re: Historical data for connected clients on Unleashed Access Point

Chandini — Fri, 01 Aug 2025 09:19:44 GMT

Hi Andrynoorman

Thank you for reaching us.

Yes, this was in reference to the client traffic logging features available in unleashed, which can help monitor Client activity. These logs are accessible through the Diagnostics section.

Please note:

Historical data is limited to a 1-hour window; logs spanning 7 days are not available.

You can review the details in the following link:

https://docs.commscope.com/bundle/unleashed-200.17-onlinehelp/page/GUID-C5D0084D-FB52-48A9-9205-7B0A9297BA22.html

Thank you

Regards

Chandini

Re: Historical data for connected clients on Unleashed Access Point

Mayank — Tue, 05 Aug 2025 10:32:07 GMT

Hi andrynoorman ,

Thank you for posting your query !!!

Yes, it’s possible to view historical client data (such as number of clients, RSSI values, and SSIDs) from Ruckus Unleashed Access Points (APs), but there are limitations depending on your setup.

Unleashed itself does not natively store or provide long-term historical data, but you can integrate it with external tools or APIs to collect and visualize it in Grafana.

Data Available from Ruckus Unleashed Unleashed APs and the Unleashed Master provide:

Real-time client list (MAC, IP, SSID, RSSI, etc.)

System statistics (number of clients per AP, per SSID, bandwidth usage)

Basic event logs

Below is the solutions to Collect Historical Data
Here are the possible approach:

A. Unleashed API (Recommended for Custom Grafana Integration)
Unleashed provides a REST API that you can query for client and AP statistics.

Enable Unleashed API (on the Master AP).

Access the Unleashed Web UI.

Go to Administration > Management > API Access.

Create an API user or use existing admin credentials.

Moving Forward If this issue is not resolved , Please log a ticket with the below link so that we will help you further.

https://support.ruckuswireless.com/contact-us

I hope this information helps you

Please feel free to leave us a message if any concerns

Note: Please feel free to mark the post as ACCEPTED SOLUTIONS if its addressed your query.

Thanks
Mayank

Re: Historical data for connected clients on Unleashed Access Point

ms264556 — Wed, 06 Aug 2025 02:14:49 GMT

@Mayank wrote:
A. Unleashed API (Recommended for Custom Grafana Integration)
Unleashed provides a REST API that you can query for client and AP statistics.
Enable Unleashed API (on the Master AP).
Access the Unleashed Web UI.
Go to Administration > Management > API Access.
Create an API user or use existing admin credentials.

Did you use ChatGPT to create this answer?

"Administration > Management > API Access" doesn't exist in any Unleashed version you've released to the public.

And "Create an API user" isn't available on any Unleashed version either. Users have either Admin, Operator or Monitoring roles.

Re: Historical data for connected clients on Unleashed Access Point

Mayank — Thu, 07 Aug 2025 06:01:34 GMT

Hi ms264556,

Thank you for the update,

We need to check this internally hence, Please log a ticket with the below link so that we will help you further.

https://support.ruckuswireless.com/contact-us

Thanks