topic No Unleashed App access in Unleashed

No Unleashed App access

beat_schilliger — Wed, 07 Aug 2024 04:13:34 GMT

Unleashed firmware: 200.16.7.0.325

Ruckus App (Android): 13.149.1

No access with the following message:

Your Unleashed AP version is out of date. Upgrade the Unleashed AP firmware and also download the latest mobile app from the store.

???

Regards, Beat

Re: No Unleashed App access

Vásquez_Fer — Fri, 09 Aug 2024 13:51:56 GMT

Hello @ beat_schilliger

Could you please delete the mobile app and do a fresh install? This should resolve the issue.

Please let me know the results.

Re: No Unleashed App access

beat_schilliger — Sun, 11 Aug 2024 08:48:56 GMT

Perfect. Thnaks for the advise.

Re: No Unleashed App access

sanjay_kumar — Wed, 14 Aug 2024 01:53:49 GMT

Hi @beat_schilliger

We have fixed the issue from backend and we no longer see the error while logging in. Please check and let us know if you face any issues.