topic 200.7.10.202.94 firmware on zoneflex R350 unleashed in Unleashed

200.7.10.202.94 firmware on zoneflex R350 unleashed

jacodebeer — Tue, 04 Jun 2024 06:55:19 GMT

hi, we supplied 2x zoneflex R350 unleashed with firmware 200.8.10.3.243 on for a client.

Is it possible to downgrade to 200.7.10.202.94 firmware on this device?

we are trying to expand the current R310 unleashed network with the 2 new R350 unleashed but they are on different firmware versions?

Re: 200.7.10.202.94 firmware on zoneflex R350 unleashed

Vásquez_Fer — Tue, 04 Jun 2024 14:28:14 GMT

Hello @jacodebeer

To ensure Unleashed compatibility, all access points in the network must have the same firmware version. Since the R350 is a newer access point , it comes with a minimum software version of 200.10 firmware version , which is not compatible with the R310, as its maximum software version is 200.7.

Due to the disparity in software compatibility, these devices R310-R350 are not suitable for use in an unlashed environment.

Best Regards

Fernando Vasquez

Re: 200.7.10.202.94 firmware on zoneflex R350 unleashed

jacodebeer — Tue, 04 Jun 2024 15:05:35 GMT

this is what I expected but doesn't help our client.

does this mean the client need to replace all his working R310 units in the current unleashed network?

is there no work-around on this?

Re: 200.7.10.202.94 firmware on zoneflex R350 unleashed

Vásquez_Fer — Tue, 04 Jun 2024 16:50:05 GMT

Hello @jacodebeer ,

There is not work-around since the minimum software can run the R350 is 200.10 and the R310 is a end of Life product which the maximum software it can go is 200.7.

There is a gap in software, features, compatibilities, so both can not coexist on the same network.

You can create a new VLAN/Subnetwork on the network to deploy the R350, but this will not not roam to the R310.