topic Re: Unleashed client connect to the far access point in Unleashed

Unleashed client connect to the far access point

claudio_bilotta — Tue, 05 Dec 2017 10:18:43 GMT

I have more than one client mostly in 2.4Ghz that are connecting not to the near AP R600 2 meters but they are connecting automatically to the far access point R500 where is 3-4 meters away plus kitchen and 2walls in between.

I reduced already the TX power of 2.4Ghz to -4dB, screenshot settings attached.

What else do you suggest ?

Re: Unleashed client connect to the far access point

daniel_m — Tue, 05 Dec 2017 16:34:26 GMT

Instead of adjusting the TX Power, have you tried enabling 802.11k for the WLAN and setting a low 2.4GHz percentage in Services, Radio Control and Band Balancing? That said, you might also get better performance if you do not limit the radio to three channels.

Re: Unleashed client connect to the far access point

claudio_bilotta — Tue, 05 Dec 2017 21:23:10 GMT

Hi Daniel,

thanks for your reply ,

at the moment, the firmware installed is 200.3.9.13.228 and these are my settings

1 the band balancing at the moment is set to 10% shall I drop to 2% ?
2 do I need also enable the "band balancing" in the WLAN to make the 1 option working ?

Re: Unleashed client connect to the far access point

daniel_m — Tue, 05 Dec 2017 22:47:12 GMT

I don't know if 2% will help more, but you do need Band Balancing enabled. Like I mentioned, you might also want to try enabling 802.11k.

Re: Unleashed client connect to the far access point

claudio_bilotta — Thu, 21 Dec 2017 13:55:54 GMT

even after this changes , I have client connecting to the far AP and slow speed.

is the anything else I can do ?

Re: Unleashed client connect to the far access point

john_woodall_56 — Wed, 04 Mar 2020 15:29:16 GMT

*bump necro'd thread*
Any change in behavior on recent firmware?

Re: Unleashed client connect to the far access point

michael_brado — Fri, 06 Mar 2020 22:27:24 GMT

Hello Claudio,
How many APs do you have running Unleashed 200.3 code? If 3 or more, your network shouldchoose which 2.4 and 5GHz channels to use. Because 2.4GHz goes thru walls and around otherthings better, your devices (who make the decision) may be choosing the strongest signal, and ithappens it on your 2.4GHz band.
If you reboot the AP they prefer, or turn it off temporarily, which other AP(s) do your clients choose,and can you see any difference in throughput? This is what I'm thinking...

Re: Unleashed client connect to the far access point

sanjay_kumar — Mon, 09 Mar 2020 07:50:11 GMT

Hi Claudio,

You might also need to check on the Smart Roam for the sticky client issue. Check out the below link.
https://support.ruckuswireless.com/articles/000002277