topic R510 Problems with Apple product in Unleashed

R510 Problems with Apple product

George75 — Thu, 21 Mar 2024 08:02:21 GMT

Hello,

I have 22 AP in the building, devices are R510 unleashed,
On windows laptops everything is working fine, but client who has a mac book, have a connectivity issues, for example: low speed or sometimes they are losting WIFI SSID.
I am testing both windows and mac from the same place and MAC has a four times less speed on the same AP.
I try to update firmware and now version is 200.15.6.12.304, But the problem still remains

Re: R510 Problems with Apple product

sanjay_kumar — Fri, 22 Mar 2024 07:28:09 GMT

Hi @George75

Can you try by disabling "802.11r" on the SSID and check the issue with the apple client.

Re: R510 Problems with Apple product

soulcage57 — Sat, 23 Mar 2024 08:44:09 GMT

I have same problem with R510, Apple products work very poorly.
I try to disable 802.11r, but nothing changed, problem is still remains

Re: R510 Problems with Apple product

sanjay_kumar — Sun, 24 Mar 2024 13:48:14 GMT

Hi @soulcage57
It looks like a different issue, is it possible to open a support case so that we can look into the issue.

Re: R510 Problems with Apple product

Corb — Sat, 13 Sep 2025 08:14:55 GMT

Guys, we have the same issue with R510 unleashed and ipad pros. Is there any fix for this?