topic Re: Ruckus Unleashed Blocking policy in Unleashed

Ruckus Unleashed Blocking policy

smuglar — Tue, 09 Jan 2024 08:50:11 GMT

Good day

I am trying to limit all Android and iOS devices(Basically phones) from accessing the network via our R510 APs. I would also want to block usage and access of certain social apps and so far this is not working. The I have created rules as seen on the pictures on the post. The phones will gain access regardless of the rules I have set. Access to social media domains also does not work as you can see the usage pie chart on the pictures. I even used system defined rules and still nothing works when it comes to denying services to these apps and domain.

I would honestly like help with this issue, I have been manually blocking phones even thought the facility is there to monitor which devices have access to the network and block those defined. Maybe I am doing it all wrong so if anyone can help I would really grateful.

Thank you

Re: Ruckus Unleashed Blocking policy

syamantakomer — Wed, 10 Jan 2024 19:00:35 GMT

Hi @smuglar,

I hope you have mapped these application profiles under the WLAN's setting, if not, these will not work.

Re: Ruckus Unleashed Blocking policy

smuglar — Wed, 10 Jan 2024 23:45:08 GMT

Hi, thank you for the response... How exactly do I go about doing that? Or is it straight forward?

Re: Ruckus Unleashed Blocking policy

Squozen — Mon, 15 Jan 2024 14:23:52 GMT

Very straightforward. Just edit the Wi-if network, click ‘advanced options’ and click the Access Controls tab. You’ll find everything there.

Re: Ruckus Unleashed Blocking policy

smuglar — Thu, 25 Jan 2024 10:09:00 GMT

Well this seems to have worked and but now out of nowhere it sees a Windows laptop as an Android devices. So it has been blocked and I'm wondering if there is a way to exempt it from the rules? Also there are no firmware updates so Im hoping for a way to get around the issue.

The highlighted device is a Windows laptop and not an Android devices

Re: Ruckus Unleashed Blocking policy

smuglar — Fri, 09 Feb 2024 08:24:41 GMT

Hi guys, just an update here... This morning I ran a firmware update and it seems they have fixed the issue with getting the wrong OS on the device. It was identifying a few Windows laptops as iOS devices. So after the upgrade the issue seems to be resolved.