https://community.ruckuswireless.com/t5/Unleashed/How-to-reset-password-for-unleashed/m-p/66585#M5406 <P>I got a group of APs running unleashed.</P><P>No one knows the login and password.</P><P>What is the procedure to retrieve user login and password?</P> Fri, 25 Aug 2023 10:58:42 GMT BusinessUser 2023-08-25T10:58:42Z https://community.ruckuswireless.com/t5/Unleashed/How-to-reset-password-for-unleashed/m-p/66585#M5406 <P>I got a group of APs running unleashed.</P><P>No one knows the login and password.</P><P>What is the procedure to retrieve user login and password?</P> Fri, 25 Aug 2023 10:58:42 GMT https://community.ruckuswireless.com/t5/Unleashed/How-to-reset-password-for-unleashed/m-p/66585#M5406 BusinessUser 2023-08-25T10:58:42Z https://community.ruckuswireless.com/t5/Unleashed/How-to-reset-password-for-unleashed/m-p/66588#M5407 <P>Hello <a href="https://community.ruckuswireless.com/t5/user/viewprofilepage/user-id/19082">@BusinessUser</a>&nbsp;</P><P>Please confirm the if you have new APs out of the box ? What are the model of the APs ?&nbsp;</P><P>Total number of APs you have ?</P><P>Do you have CLI access of the IP ?</P><P>If password recovery option was configured on the unleashed controller you can change the password using " Forget password" option.</P><P><A href="https://www.youtube.com/watch?v=sqnG8fupaLk" target="_blank">https://www.youtube.com/watch?v=sqnG8fupaLk</A></P><P>&nbsp;</P><P>&nbsp;</P> Fri, 25 Aug 2023 12:59:48 GMT https://community.ruckuswireless.com/t5/Unleashed/How-to-reset-password-for-unleashed/m-p/66588#M5407 Ayush_Tripathi 2023-08-25T12:59:48Z https://community.ruckuswireless.com/t5/Unleashed/How-to-reset-password-for-unleashed/m-p/67250#M5424 <P>No. They are legacy. R550 and R310.</P><P>About 9.&nbsp;</P><P>They are up in the ceiling.</P><P>I dont think password recovery is enabled.</P><P>&nbsp;</P> Mon, 04 Sep 2023 10:45:40 GMT https://community.ruckuswireless.com/t5/Unleashed/How-to-reset-password-for-unleashed/m-p/67250#M5424 BusinessUser 2023-09-04T10:45:40Z