topic Re: cant login to ruckus unleashed app its keep saying you are not connected to unleashed network , in Unleashed

cant login to ruckus unleashed app its keep saying you are not connected to unleashed network , but

admid — Tue, 18 Jul 2023 20:37:04 GMT

cant login to ruckus unleashed app its keep saying you are not connected to unleashed network , but i connetct to the network please help

Ayush_Tripathi — Wed, 19 Jul 2023 10:12:04 GMT

Could you please provide us the more details about this issue.

1) Unleashed AP and its Firmware version ?

2) Are you using iPhone or android mobile phone ?

3) What is unleashed app version and iOS version ?

Please refer the below knowledge base article.

Also please refer the below community thread for the same issue-

Stnddj98 — Wed, 19 Jul 2023 19:29:18 GMT

I am having the same issue. Have you received any feedback on this issue?

admid — Wed, 19 Jul 2023 19:56:53 GMT

im using ruckus Unleashed iphone app Version 11.132.2 i ben using since im in this home it was working fine before now its not

admid — Wed, 19 Jul 2023 20:17:35 GMT

admid — Wed, 19 Jul 2023 20:26:31 GMT

using ios 16.5.1 (c)

sanjay_kumar — Thu, 20 Jul 2023 07:43:13 GMT

Hi All,

We have a new app getting released for iOS device next week, please update to the new version and check on the issue.