how can I find my account ID

gnussbaum — Thu, 15 Jun 2023 19:44:58 GMT

Is there a way to find my account ID through the unleashed dashboard? A former employee set our environment up a while ago and I need it to open a ticket.

Re: how can I find my account ID

Vineet_nejwala — Fri, 16 Jun 2023 13:09:06 GMT

Hi @gnussbaum

To open up a support ticket you just need the AP serial number and it should have an active support :

Please follow the below steps to get to the information:

Log into the GUI of Unleashed AP
Click on Dashboard
Click on Access Points on the left
Click on Ruckus AP having a tag as Master AP on it
Click on System Overview Info
Find the serial number under the System Overview details

Best Regards

Vineet

topic how can I find my account ID in Unleashed

how can I find my account ID

Re: how can I find my account ID