topic Re: Unleashed Simple Guestpass Login-redirect in Unleashed

Unleashed Simple Guestpass Login-redirect

kc_luchsinger — Mon, 21 Nov 2016 22:05:40 GMT

I'm setting up a simple guest access network. I have it set to a single shared password. The end user is suppose to be redirected to the guest terms and services, where they input the password and agree. Instead they are sent to a "Your connection is not private" warning which requires an additional link follow to actually get to the guest pass authentication/Terms of Service. I can't imagine that anybody publicly accessing this would know to click through, or feel safe in doing so. Is there something I have configured wrong to make this redirect occur? How does one correct this? (Ruckus Unleased R500/600's - 200.2.9.13.186)

Re: Unleashed Simple Guestpass Login-redirect

michael_brado — Mon, 21 Nov 2016 22:23:03 GMT

Hi KC,
This is due to Ruckus not being a true Certificate Authority (CA), and users will see the SSL warning
when they open their browser and get redirected to the T&C guest access page. Customers can buy
and install an official 3rd party certificate (ie GoDaddy) and install on the ZD to prevent these warnings.

Requesting a CSR and installation is covered in the latest ZD User guide, starting on page 447.
https://support.ruckuswireless.com/documents/1106-zonedirector-9-13-ga-user-guide

Re: Unleashed Simple Guestpass Login-redirect

kc_luchsinger — Mon, 21 Nov 2016 22:35:10 GMT

That doesn't help a lot since I am using Unleashed, not a Zone Director. How would I use an 3rd party security cert on an Unleashed product.

Re: Unleashed Simple Guestpass Login-redirect

michael_brado — Mon, 21 Nov 2016 23:07:35 GMT

It is the same reason and resolution for Unleashed. From your Master AP, Admin&Services, Administer, Certificate

has tabs to Generate a Certificate Request, and Import a Signed Certificate.

If you click the Help icon in top/right, to go to the Online Admin Guide, Working with SSL Certificates is found here:

http://docs.ruckuswireless.com/unleashed/200.2/index.html#t-WorkingSSLCerts.html

Re: Unleashed Simple Guestpass Login-redirect

kc_luchsinger — Mon, 21 Nov 2016 23:09:25 GMT

Thank you. That seems like the ticket.