https://community.ruckuswireless.com/t5/Unleashed/Admin-and-Password/m-p/58650#M5116 <P>I'm trying to log into my network using Unleash.&nbsp; It says to enter my admin ID and password but I was never given that information from Lennar.&nbsp; All I have on the AP label is Admin User Name: admin&nbsp; plus Admin Password: Lennar.&nbsp; I enter both into the Ruckus Unleash Manage Network and it says, "Error!&nbsp; Login information is incorrect.&nbsp; Please try again"&nbsp; I have no idea how to get pass this step.</P> Fri, 12 May 2023 22:41:42 GMT jffossati 2023-05-12T22:41:42Z https://community.ruckuswireless.com/t5/Unleashed/Admin-and-Password/m-p/58650#M5116 <P>I'm trying to log into my network using Unleash.&nbsp; It says to enter my admin ID and password but I was never given that information from Lennar.&nbsp; All I have on the AP label is Admin User Name: admin&nbsp; plus Admin Password: Lennar.&nbsp; I enter both into the Ruckus Unleash Manage Network and it says, "Error!&nbsp; Login information is incorrect.&nbsp; Please try again"&nbsp; I have no idea how to get pass this step.</P> Fri, 12 May 2023 22:41:42 GMT https://community.ruckuswireless.com/t5/Unleashed/Admin-and-Password/m-p/58650#M5116 jffossati 2023-05-12T22:41:42Z https://community.ruckuswireless.com/t5/Unleashed/Admin-and-Password/m-p/59058#M5133 <P>Suggest you to set factory for this AP and configure again.</P><P>You can click the hard reset button more than 10 seconds, then AP will do factory. after AP reboot, you can download Unleashed mobile App, or use laptop to connect the Configure-Me.xxx wlan, and access unleashed.ruckuswireless.com to configure wizard for the AP.</P> Fri, 19 May 2023 07:59:24 GMT https://community.ruckuswireless.com/t5/Unleashed/Admin-and-Password/m-p/59058#M5133 stanley_zhou 2023-05-19T07:59:24Z