topic Re: R500 - Create 2.4 Ghz network only in Unleashed

R500 - Create 2.4 Ghz network only

MortenHA — Tue, 06 Dec 2022 10:25:43 GMT

I am new to Ruckus products.

I am trying to figure out, how to make a 2.4 Ghz network only.

I have som clients that i need to run on 2,4 Ghz, but i can not choose to connect to 2.4 only. So i thought i was easy to create a 2.4 network only, but apperantly not.

System version i 200.1.9.12.55

Best regards

Morten

Re: R500 - Create 2.4 Ghz network only

Vásquez_Fer — Tue, 06 Dec 2022 12:12:46 GMT

HI @MortenHA

Hope you are doing well !

I believe this guide can help ( step 9 and 10 ) you although the version you are running is a bit old

Creating a New Wireless WLAN (SSID)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Creating-a-New-Wireless-WLAN-SSID/td-p/47049

hopefully it helps

Best Regards

Fernando Vasquez

Re: R500 - Create 2.4 Ghz network only

MortenHA — Tue, 06 Dec 2022 12:32:51 GMT

Hi @Vásquez_Fer

Thank you very much for your answer.

Unfortunatly i do not have the option mentioned under 10)

From guide

Screenshot from my AP

Do you think that is because of the old software?

Best regards

Morten

Re: R500 - Create 2.4 Ghz network only

Vásquez_Fer — Tue, 06 Dec 2022 12:36:38 GMT

Hi @MortenHA

Most possible also that version is not longer supported

That R500 it says it can managed 5g and 2.4g ( radios )

Best Regards

Fernando Vasquez

Re: R500 - Create 2.4 Ghz network only

MortenHA — Tue, 06 Dec 2022 12:48:29 GMT

Hi @Vásquez_Fer

I know the hardware is EOL, but i hoped to able to use is anyway.

I have both 5g and 2.4g, but no way to choose between them.

Maybe i should try to update the firmware. Maybe the option will be available in a newer version.

Thank you for your help so far.

Best regards

Morten

Re: R500 - Create 2.4 Ghz network only

Vásquez_Fer — Tue, 06 Dec 2022 12:50:47 GMT

Hi @MortenHA

I was talking about the software version is not longer supported 200.1 on our website

Please let us know the results on this !

Best Regards

Fernando Vasquez

Re: R500 - Create 2.4 Ghz network only

MortenHA — Wed, 07 Dec 2022 06:20:27 GMT

Good morning @Vásquez_Fer.

It seems like, that a firmware update did the trick.

The option for choosing between 2,4g and 5g is now avaiable when setting up the wifi.

Thank you for your help.

Best regards

Morten

Re: R500 - Create 2.4 Ghz network only

Vásquez_Fer — Wed, 07 Dec 2022 12:03:49 GMT

Hi @MortenHA

Great to hear that !

Best Regards

Fernando Vasquez