topic Ruckus Unleashed - Uptime data in Unleashed

Ruckus Unleashed - Uptime data

wifi_support — Mon, 27 May 2019 12:17:36 GMT

Hello all,

I am trying to monitoring Ruckus Unleashed in Zabbix with SMNP. I have 1 master AP and 4 members APs.

When I do a snmpget with Uptime OID to master AP I get correct data (35 days 4h 49 min 02 sec...):

But in Monitoring -> Overview I get wrong data:

In the Template I have configured Uptime unit in the Item:

I am very confused about that, is it possible to fix this issue? In Standalone APs, ZoneDirector and Virtual SmartZone I don ́t have this problem.

Thanks in advanced.

Re: Ruckus Unleashed - Uptime data

michael_brado — Tue, 28 May 2019 21:24:23 GMT

If it works on the other three platforms, you might open a ticket with TAC to help investigate.
You should only get responses from the Master AP, by the way.
I don't know anyone using "Zabbix" here, but maybe they've seen it in QA.

Re: Ruckus Unleashed - Uptime data

oleksii_vovk — Fri, 08 May 2020 06:39:35 GMT

Hi,

I have similar issue, but it is easily fixed with a "preprocessing -> custom multiplier"

Then the obtained value is the same as polling interval

But what is interesting, that snmpget properly reads the data