topic Re: SNMP v3 Upgrade Bug in Unleashed

SNMP v3 Upgrade Bug

dan_b — Sun, 29 Aug 2021 23:15:30 GMT

Hello,

If you have SNMPv3 enabled, after a firmware upgrade and reboot the device stops responding. It is easy to restore it, you just have to uncheck "Enable SNMPv3 Agent", save, then check "Enable SNMPv3 Agent", and save again. I was hoping someone could mark it a bug and fix. 🙂

Dan

PS: Ruckus R610 if that helps.

Re: SNMP v3 Upgrade Bug

naresh_kumar_74 — Mon, 30 Aug 2021 10:21:31 GMT

Hello Dan,

Thank you for reporting the issue.

Can you please help to get the below details.

1)Hardware details.(ZD or Smartzone)

2)Version of Firmware that this issue is reported.

Regards,

Naresh Kumar

Re: SNMP v3 Upgrade Bug

dan_b — Mon, 30 Aug 2021 14:08:19 GMT

@naresh_kumar_7493781

Hi!

The R610 is running Unleashed, it was originally a ZoneFlex, I had the issue with the latest firmware (200.10.10.5.246) and the last few before that.

Dan

Re: SNMP v3 Upgrade Bug

naresh_kumar_74 — Wed, 01 Sep 2021 10:05:07 GMT

Hello Dan,

Thank you for the details.

Can you please open up a support case and we will proceed further on this to check the behavior.

https://support.ruckuswireless.com/cases/new

Regards,

Naresh Kumar

Re: SNMP v3 Upgrade Bug

dan_b — Wed, 01 Sep 2021 14:27:33 GMT

@naresh_kumar_7493781

Sounds good case opened!