topic Re: Sony Playstation 4 causes R510 unleashed to reboot in Unleashed

Sony Playstation 4 causes R510 unleashed to reboot

mike_clark_7652 — Tue, 07 Aug 2018 22:53:24 GMT

Everytime the playstation 4 would power up and connect to the R510 it would reboot. It would be fine after that. I can recreate the issue everytime it starts up and reconnects. Finally just moved the PS4 to a wired connection. Not sure what could cause this.

AP: R510 Unleashed
FW: 200.5.10.0.291

Re: Sony Playstation 4 causes R510 unleashed to reboot

fred_bred — Wed, 08 Aug 2018 14:56:28 GMT

Are you saying the R510 reboots when the PS4 connects or the PS4 reboots?
If its the R510 I suggest you open a tech support case at https://support.ruckuswireless.com/contact-us.

Re: Sony Playstation 4 causes R510 unleashed to reboot

mike_clark_7652 — Thu, 09 Aug 2018 19:41:08 GMT

Yes the R510 reboots. We just ended up moving the PS4 to a wired connection.

Re: Sony Playstation 4 causes R510 unleashed to reboot

ken_liu_dlob4xe — Tue, 28 Aug 2018 07:12:30 GMT

Hi Mike,
Can you share your PS4 HW/SW version?

Re: Sony Playstation 4 causes R510 unleashed to reboot

mike_clark_7652 — Tue, 28 Aug 2018 14:50:47 GMT

I'm not sure. This was at a customer of ours. I ended up just moving it on to the wired network.