topic Re: RUCKUS Unleashed Multi-Site Manager (UMM) in Unleashed

RUCKUS Unleashed Multi-Site Manager (UMM)

chris_farnswort — Thu, 29 Jul 2021 17:57:00 GMT

Are you looking to upgrade the base OS from CentOS 6 to 7 or a supported Linux platform? I can't install any packages on the 2.4.0.0.25 version because I used the ova in the downloaded files section.

Re: RUCKUS Unleashed Multi-Site Manager (UMM)

syamantakomer — Thu, 29 Jul 2021 20:31:58 GMT

Hi Chris,

I think this question is added to wrong product category.

Unleashed cannot be deployed on VM, it is hardware based solution (runs on AP).

If your query is regarding vSZ, please provide more information (VM info, version, what vSZ version you are deploying, HW resources) about the query and so that we can help.

Re: RUCKUS Unleashed Multi-Site Manager (UMM)

chris_farnswort — Thu, 29 Jul 2021 20:36:30 GMT

@syamantak_omer Where can I post the Unleashed Multisite Manager questions then?

Re: RUCKUS Unleashed Multi-Site Manager (UMM)

syamantakomer — Thu, 29 Jul 2021 20:53:39 GMT

Hi Chris,

Sorry, I though you are just referring to Ruckus Unleashed.

Ruckus Unleashed and Ruckus UMM (Unleashed Multisite Manager) are two different products.

One is controller solution, other is multi controller management solution.

I have updated the post title for better understanding.

Now if we talk about the original issue you are facing. Please make sure below requirements are matching and also refer the user guide (page #132) which has step by step procedure for installation.

https://support.ruckuswireless.com/documents/3365-ruckus-unleashed-multi-site-manager-umm-v2-4-ga-user-guide/download

Re: RUCKUS Unleashed Multi-Site Manager (UMM)

chris_farnswort — Thu, 29 Jul 2021 20:57:11 GMT

@syamantak_omer Correct, I didn't see a product category for that.

I used the OVA that came with the downloads. I understand that it can be used on those platforms, but I'm not someone who is familiar with Linux. Having the .ova file already with 7 makes it super handy so all I have to do is throw it in a VM and let it spin up. My question was, "Are they going to update the .ova file at some point because Cent OS 6 isn't supported anymore" What's the time frame for that because I have a customer that I'm trying to upgrade their hard drive space and I don't want to go through support to do that because I have no idea what I'm doing. I can't perform the proper Yum commands because the repository isn't valid anymore.

I went through the proper steps to update the repository, but that's not working either.

Re: RUCKUS Unleashed Multi-Site Manager (UMM)

syamantakomer — Thu, 29 Jul 2021 21:05:59 GMT

I would suggest you to open a case with support for proper troubleshooting.

Re: RUCKUS Unleashed Multi-Site Manager (UMM)

chris_farnswort — Thu, 29 Jul 2021 21:14:41 GMT

@syamantak_omer I did, the question was more for the developers on asking for a timeline. Not for a troubleshooting purposes, unless that's not the function of these forums.

Re: RUCKUS Unleashed Multi-Site Manager (UMM)

syamantakomer — Fri, 30 Jul 2021 13:46:24 GMT

Hi Chris,

I can check internally but if you have a case already opened, I think that route should give you much faster information.

Share the case number please.

Re: RUCKUS Unleashed Multi-Site Manager (UMM)

chris_farnswort — Mon, 02 Aug 2021 14:45:43 GMT

@syamantak_omer The case number is 01239499 and it's been pending. This won't really give me an idea when I can upgrade it to Cent OS 7

Re: RUCKUS Unleashed Multi-Site Manager (UMM)

syamantakomer — Mon, 02 Aug 2021 20:06:15 GMT

Hi Chris,

I have notified the TSE who is working on this case. He will engage the concerned team to get the appropriate answer and a next action.

Please continue you communication under the support case for faster response.

Re: RUCKUS Unleashed Multi-Site Manager (UMM)

martin_martin — Tue, 03 Aug 2021 07:13:24 GMT

@chris_farnsworth

Hi Chris,

Timelines are only given by our Product Line Managers.

Neither support and development have these.

If you would like to have feedback on your specific question I suggest you to open a case, and also get your Sales Engineer involved, as he has direct access to PLM.

Regards

Martin

Re: RUCKUS Unleashed Multi-Site Manager (UMM)

freddy_chen — Wed, 04 Aug 2021 03:02:34 GMT

pls try following command on your VM server, thanks.

[root@dhcp-10-223-10-111 ~]# mv /etc/yum.repos.d/CentOS-Base.repo /etc/yum.repos.d/CentOS-Base.repo.bak
[root@dhcp-10-223-10-111 ~]# curl -o /etc/yum.repos.d/CentOS-Base.repo https://www.xmpan.com/Centos-6-Vault-Official.repo
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
105 1589 105 1589 0 0 225 0 0:00:07 0:00:07 --:--:-- 10121
[root@dhcp-10-223-10-111 ~]# curl -o /etc/yum.repos.d/CentOS-Base.repo https://www.xmpan.com/Centos-6-Vault-Aliyun.repo
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
102 1749 102 1749 0 0 482 0 0:00:03 0:00:03 --:--:-- 10796

Re: RUCKUS Unleashed Multi-Site Manager (UMM)

syamantakomer — Mon, 16 Aug 2021 16:42:56 GMT

Hi Chris,

As per the support case, I can see that issue has been resolved after running below command (it expected the root directory).

yum install partprobe