topic Re: Unleashed Alert Emails? in Unleashed

Unleashed Alert Emails?

erin_mcclellen — Wed, 11 Apr 2018 18:15:43 GMT

In ZD, I can set things up so that if an AP drops offline, a rogue pops up, etc. In Unleashed, I'm not finding this. Is it hidden somewhere or is that feature not available? If not, can I request that as a feature?

Re: Unleashed Alert Emails?

michael_brado — Wed, 11 Apr 2018 23:08:13 GMT

Hi,
It's under Admin & Services -> Administer -> Network Management, and the Alarm Notification tab.

Re: Unleashed Alert Emails?

erin_mcclellen — Wed, 11 Apr 2018 23:15:06 GMT

I'm looking, but I'm not seeing...

Re: Unleashed Alert Emails?

michael_brado — Wed, 11 Apr 2018 23:17:59 GMT

Under System -> System Info, what version in the second box?

200.6.10.1.204 is the current version, that you'll be upgraded to if you go through

Admin & Services -> Administer -> Upgrade, with an Online Upgrade method selected.

Re: Unleashed Alert Emails?

erin_mcclellen — Wed, 16 May 2018 20:09:30 GMT

Upgraded and it's now there. New version is 200.5.10.0.291.

Re: Unleashed Alert Emails?

mehrdad_sheik — Tue, 21 Nov 2023 22:48:52 GMT

We are running the latest version of Unleashed (200.14.6.1.203) with 50+ R550s and R350s. I only get email notifications when an alarm "AP Has Joined" was triggered. Here is the email:

An alarm 'AP Has Joined' was triggered.

Details:
AP[AP_375@00:e6:3a:0d:ce:10] joins with uptime [1424178] s and last disconnected reason [Heartbeat Loss]

However, the Alarm is not triggered when the AP Lost Contact, even though I have selected "AP Lost Contact" under "Alarm Notification"

Is this a defect or I am doing something wrong?

Re: Unleashed Alert Emails?

sanjay_kumar — Wed, 22 Nov 2023 03:57:26 GMT

Hi @mehrdad_sheik
Can you share the settings screen shot so that I can check.

Re: Unleashed Alert Emails?

mehrdad_sheik — Wed, 22 Nov 2023 16:44:18 GMT

Hi @sanjay_kumar. Is this what you are looking for?

Thanks